Point where you can Share.
Stefan Trbojevic | TrustRadius Reviewer
November 05, 2018

Point where you can Share.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MS SharePoint

MS SharePoint is being used as a main Knowledgebase across my organization. We have all important documents and procedures uploaded to MS SharePoint so everyone can find them easily. For every Client, we have a separate SP page and all the necessary information about the client is there, so it's easy to share information about particular Client and procedures with your colleagues.
  • Versioning is great. You can make any document eligible for version history option and whenever something wrong happens to the document you can revert it back to a previous state.
  • Sorting documents - there are a ton of great options how to sort documents for example, by date, by client, by name etc.
  • Quick editing - It is really easy to edit any page on SharePoint or upload a new document to the repository which makes MS SharePoint really an efficient platform for building Knowledgebase purposes.
  • Pre-made Templates - There aren't that many options to choose the layout of your page, there is just a couple of them and I consider that this is not something that is hard to be implemented therefore I'm not that much amazed by template selection.
  • Browser support - MS SharePoint runs great in MS Edge, but with Chrome, you can experience a couple of bugs here and there. For example, you cannot view spreadsheets or any kind of document online in a browser, but instead, you would have to download that file and open it locally if using Chrome. On the other hand, however, Edge works flawlessly.
  • MS SharePoint comes in the package with Office365, no option to purchase it separately, so if you already own O365 subscription there should be any negative impacts but only positive impact on your objectives.
MS SharePoint stacks great against its competitors for a simple reason, it is perfectly integrated into Microsoft ecosystem, as it is tightly synchronized with Skype for business, Outlook, Outlook calendar and any other O365 software. The great thing about MS SharePoint is that you can synchronize all files in your KB through MS one drive and that way you can always have a local copy of your Knowledgebase.
MS SharePoint is great for maintaining a knowledgebase, but not for that reason only, also for its versatility. The great thing about SP is that you can have a different page for every Client and you can store all the relevant information there. You can provide people with access to certain pages or decline them. The only downside about MS SP is lack of pre-made templates to be used when creating a page from scratch no option for format painter as in MS Word which would be really helpful to quickly format the look of the page to your standards.

MS SharePoint Feature Ratings

Task Management
8
Gantt Charts
8
Scheduling
7
Workflow Automation
10
Mobile Access
10
Search
9
Visual planning tools
9
Notifications
8
Discussions
8
Surveys
8
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
10