Overall Satisfaction with Namely
Our company uses Namely for several business processes:
- Onboarding
- Performance reviews
- Benefits management
- Payroll
- Namely has been great for processing payroll. They take care of all tax payment and issue W-2s.
- Namely helps us to perform timely annual reviews on staff via its workflow and reminders.
- Employees do open enrollments for benefits through Namely, and the process is pretty straightforward.
- The support of our account manager was great. She was very attentive.
- On our first round of W-2s in January 2016, there was incorrect data on some of the W-2s, and correcting it caused us to be late in getting the W-2s to our employees.
- Performance review reports have weird spacing issues, and text cannot be formatted in the annual review (no bold, underline, bullets).
- Open enrollments require significant effort from Namely to set up and execute. It would be helpful if it could be more of a template, but perhaps the complexities of healthcare don't allow this.
- We were doing all payroll in-house, and while we still have to maintain careful records to verify payroll data on each run, Namely has simplified the actual processing of payroll. We now enter payroll totals via Journal Entry and don't need to have employee-by-employee payroll data in our QuickBooks file. Namely even has a GL report to summarize the Journal Entries.
- Namely has helped to formalize our performance review process.
- Namely is our go-to repository for employee information and tracking.
- ADP
Cheaper than ADP, with a good offering of services.