Overall Satisfaction with Namely
Namely is being used across our company for core HRIS, payroll, time & attendance, and benefits administration. Prior to using Namely, we used multiple non-connected HRIS systems. There was a lot of redundancy, and a lot of room for error.
Most recently, we used Paycom, which took on core HRIS, time & attendance, and payroll. We found ourselves needing something that was far more user-friendly, for admins and employees alike. We also had lots of processing issues.
Most recently, we used Paycom, which took on core HRIS, time & attendance, and payroll. We found ourselves needing something that was far more user-friendly, for admins and employees alike. We also had lots of processing issues.
- The UI is very easy to navigate. Core functions are broken out into logical categories. We've even been able to troubleshoot rather extensively just by using the admin guides. Workflows can be designed so that critical stakeholders are always in the loop in regards to critical changes, such as pay changes.
- Namely recently adopted a Client Success model that makes it very easy to get in touch with a subject matter expert across every HR discipline that Namely supports. If you're having a payroll issue, you'll get a payroll expert. if you have a configuration issue, you'll get a Namely config guru.
- Namely has incredible resources for HR professionals. Their Namely Blog and Newsletter provides relevant news and fantastic insights into pressing issues. They also have a client hub that makes it easy to connect with other Namely users to share best practices.
- Onboarding is amazing! Onboarding modules can be customized to cover all sorts of needs. You even get access to Adobe E-sign, giving you a lot of flexibility when it comes to creating required onboarding forms.
- The Time & Attendance modules lacks the immediate "pick up and go" feel of the rest of the platform. It works as advertised, but you have to do a lot more menu digging get everything working as smoothly as possible.
- Particularly when working with very specific reports, you sometimes have to bust out your v-lookup skills to consolidate data across Namely core HRIS, payroll, and/or Time and Attendance.
- Without a doubt, our payroll processing has dramatically improved. Manual correction checks are a rare occurrence. As a result, our employees spend less time auditing their pay. From an admin standpoint, we spend less time processing payroll, and more time making improvements to other processes and modules within namely.
- As managers get more and more used to using Namely to process personnel changes, we're using less paper. More importantly, we're seeing a big increase in the integrity of our personnel records.
- Our People team is able to easily provide support across various People issues, since Namely makes it very easy to quickly get the information needed to resolve issues.
We switched from Paycom to Namely after using Paycom for just one year. We had some many issues and let-downs in our first year with Paycom that we decided it would be less painful to switch platforms than to give Paycom a second season. Namely was at the top of our list of viable replacements due to positive word of mouth from other companies in Chicago.
Namely blows Paycom out of the water. The user interface is much more sleek and intuitive. Paycom required two separate logins for employees that were also "users" (ie. supervisors, managers, etc.). Our teams hated having two different logins for the same site. Namely is role-driven. If an employee is also a manager, they can access their additional functions from one account.
We also had a myriad of support issues with Paycom. PTO balances in particular were a disaster. Follow-up was terrible, and we ended up manually reconciling a lot of data sets as we transitioned to Namely.
Namely blows Paycom out of the water. The user interface is much more sleek and intuitive. Paycom required two separate logins for employees that were also "users" (ie. supervisors, managers, etc.). Our teams hated having two different logins for the same site. Namely is role-driven. If an employee is also a manager, they can access their additional functions from one account.
We also had a myriad of support issues with Paycom. PTO balances in particular were a disaster. Follow-up was terrible, and we ended up manually reconciling a lot of data sets as we transitioned to Namely.