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Namely feedback
November 04, 2020

Namely feedback

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

It's used as an HRIS system. It has a lot of features that allow us to do our HRIS tasks in one system.
  • It reads like a Facebook platform for our employees.
  • The benefits admin is easy to use and understand.
  • It's easy to access for pay stubs, etc.
  • The HR backend pieces are really hard to manage. It doesn't read like an HR professional wrote it.
  • The checklists are hard to utilize.
  • The customer success teams are not always timely, nor helpful.
  • It has saved time in onboarding.
  • The limitations that weren't presented in the sales period have caused us a lot of extra time (thought we'd save time somewhere, ended up spending time somewhere else).
  • We've saved time in benefits admin.
ADP is really limiting, and not appealing to look at.
If using benefits admin, allow plenty of time because the transfer of carrier feeds take FOREVER. And set up the transfer of data for how you want to read it, because going back and updating it takes time and extra money (they nickel and dime you!).

Do you think Namely delivers good value for the price?

No

Are you happy with Namely's feature set?

Yes

Did Namely live up to sales and marketing promises?

No

Did implementation of Namely go as expected?

No

Would you buy Namely again?

No

There are still a lot of bugs that need to get worked out within the system, so if someone can be patient, it's a great product for employees.

Namely Feature Ratings

4.8
Employee demographic data
5
Employment history
4
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
3
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
6.7
Pay calculation
6
Support for external payroll vendors
5
Off-cycle/On-Demand payment
7
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
Not Rated
7.5
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
Not Rated
7.4
View and generate pay and benefit information
8
Update personal information
8
View job history
5
View company policy documentation
8
Employee recognition
8
Not Rated
Tracking of all physical assets
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
5.8
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
4
Multiple review frequency
7
Not Rated
Candidate search
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Recruiting / ATS ()
Not Rated