Item: Namely
Rating: 1
Author: Verified User

Overall Satisfaction with Namely

Use Cases and Deployment Scope

[Namely is used] as an HRIS [Human Resource Information System], timekeeping and payroll platform by the HR team and by every employee for social / company communications.

Pros and Cons

Pros

Social feed is great for company-wide communications
Relatively easy to use for employees

Cons

No centralized data platform which creates a ton of disparate data processes and errors
Does not sufficiently support the most basic employee lifecycle processes and pay practices.
Customer support is challenging since there seems to be a huge disconnect with the Namely teams. They don't seem to interact and work together.
Namely is constantly "improving" their platforms but does not always communicate the changes to customers. We're often surprised by changes in functionality.
Inadequate reporting for very common HR and payroll reports.

Return on Investment

HR teams wastes a ton of time entering and re-entering data - cost would the salary and wages of the HR team
HR is not able to focus on more important areas of talent management, compensation administrations, and more since their time is consumed with poor processes in the system
Payroll and compliance errors have a direct cost implication

Alternatives Considered

Workday Human Capital Management, Paycom and Oracle Cloud HCM

I was not involved in the selection nor implementation of Namely at my company. It was already in place when I joined. I've previously used Workday as an HRIS and it's not even a comparison. Workday has much more robust functionality in all areas of HCM. I've also demoed Paycom and having centralized data is a huge advantage over Namely.

Implementation Rating

I was not involved with the implementation at my current company The data seems to have been integrated and seems to all be there. However, my main concerns are about how to manage the data. Because data is not centralized, it's difficult to keep it clean. So I'm not sure how much value a good implementation really has overall.

Key Insights

Do you think Namely delivers good value for the price?

Not sure

Are you happy with Namely's feature set?

Did Namely live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Namely go as expected?

I wasn't involved with the implementation phase

Would you buy Namely again?

Likelihood to Recommend

It would be sufficient for a very small company that is not running very complex HR processes. It can handle very basic HRIS [Human Resource Information System] functionality. The social feed is a nice feature to use for company-wide communications. The timekeeping integration with Time Clocks Plus works fairly well without too much issue.

The HRIS and payroll platforms are not nearly capable of supporting HR processes covering the typical employee life cycle. The LOA [Leave of Absence] functionality is terrible, the data is not integrated/centralized across platforms - data is kept all over the place. Transfers between companies or division is horrible - data has to be re-entered multiple times which is time-consuming and creates errors. Payroll cannot be sufficiently processed - PTO does not pull in from HRIS, double-time cannot be calculated, LOAs cannot be calculated. Typical reporting is cumbersome requiring multiple disparate reports to be hobbled together.

Namely Feature Ratings

Comments

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Emma Riedl
(Vendor Representative) commented 4 years ago
Thank you for your review! We really appreciate your feedback and are happy to hear you are satisfied with Namely's company-wide communications. We are disappointed to hear that you feel Namely wasn’t the right solution for your company and apologize for your negative experience.

Dissatisfied beyond words