Dissatisfied beyond words
November 17, 2020
Dissatisfied beyond words

Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
[Namely is used] as an HRIS [Human Resource Information System], timekeeping and payroll platform by the HR team and by every employee for social / company communications.
Pros
- Social feed is great for company-wide communications
- Relatively easy to use for employees
Cons
- No centralized data platform which creates a ton of disparate data processes and errors
- Does not sufficiently support the most basic employee lifecycle processes and pay practices.
- Customer support is challenging since there seems to be a huge disconnect with the Namely teams. They don't seem to interact and work together.
- Namely is constantly "improving" their platforms but does not always communicate the changes to customers. We're often surprised by changes in functionality.
- Inadequate reporting for very common HR and payroll reports.
- HR teams wastes a ton of time entering and re-entering data - cost would the salary and wages of the HR team
- HR is not able to focus on more important areas of talent management, compensation administrations, and more since their time is consumed with poor processes in the system
- Payroll and compliance errors have a direct cost implication
I was not involved in the selection nor implementation of Namely at my company. It was already in place when I joined. I've previously used Workday as an HRIS and it's not even a comparison. Workday has much more robust functionality in all areas of HCM. I've also demoed Paycom and having centralized data is a huge advantage over Namely.
Do you think Namely delivers good value for the price?
Not sure
Are you happy with Namely's feature set?
No
Did Namely live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Namely go as expected?
I wasn't involved with the implementation phase
Would you buy Namely again?
No
Comments
Please log in to join the conversation