Item: Namely
Rating: 8
Author: Sana Khan

Use Cases and Deployment Scope

Namely is being used as the main portal for our employees which includes payroll, benefits administration, record keeping of personal time off.

Pros and Cons

Customer support
Reporting
User Friendliness

New enrollments
Notifying brokers about changes in benefits/401K
Notification emails for employees changing their benefits or profiles

Alternatives Considered

QuickBooks Online, QuickBooks Desktop Pro, ADP Enterprise eTIME and Paychex Accounting Online

Namely has a lot of room for improvements in comparison with industry standard services but it has some decent functionality and improving on it slowly.

I was not part of the implementation process but I heard from my predecessor that when it happened in November 2018, there were a lot of manual things that had to be done and transfer of employee records and benefits administration was pretty manual.

Key Insights

Do you think Namely delivers good value for the price?

Yes

Are you happy with Namely's feature set?

Did Namely live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Namely go as expected?

I wasn't involved with the implementation phase

Would you buy Namely again?

Yes

Likelihood to Recommend

Namely is cost-effective for smaller companies consisting of 1-50 employees. It also has a user-friendly interface and they have been improving the functionality a lot in the past year.
Namely is still very manual when it comes to updating benefits and communicating to vendors about changes or new enrollments.

Value for your money!

Overall Satisfaction with Namely