Painful set up but robust software
December 07, 2017

Painful set up but robust software

Nicolas Costa Ossa | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • AdvancedFinancials
  • Advanced Project Module
  • Revenue Recognition

Overall Satisfaction with NetSuite

It is used across the organization. Each one of the functional areas of the company has at least an account on the director level. The lighter use case is pretty much to access reports. The heavier users are in the Operations and Financial departments. The biggest business problem we are solving is the fact that we do not have business information on multiple systems anymore. We have been able to consolidate all of our operations and accounting information into one system.
  • NetSuite ERP is a very robust piece of software. That is its biggest advantage.
  • Also the fact that they have developed through their local representative companies, packages with accounting rules specific to each country.
  • Additionally, it looks a little bit more modern than other robust software similar in the industry. But just a little.
  • I dislike the fact that setting it up is a real pain. The process takes months and if you do not hire a certified partner it's completely imposible to make it work.
  • I also dislike the fact that the User Experience is a little bit complex. There are so many options in each view, that sometimes you just get lost in it.
  • "True sight" of project cost
  • Clear real-time data leads to faster decision making
  • Single source of info reduces uncertainty
  • Not a member of any user groups
  • Financial Force
We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
I don't think Net suite will work for a small company. I think more than 50 employees at least. Services companies can set up everything in here with different types of invoicing per project. Besides financials, the project module works very well to bring visibility and organization on the execution side of things. Where a strong data communication between departments is needed and data visualization for decision makers.

NetSuite ERP Feature Ratings

Accounts payable
7
Accounts receivable
7
Global Financial Support
9
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
10
Billing Management
8
Cash and Asset Management
9
Travel & Expense Management
5
Budgetary Control & Encumbrance Accounting
8
Period Close
8
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
9
Benefit plan administration
7
Direct deposit files
8
Dashboards
8
Standard reports
6
Custom reports
8
API for custom integration
7
Plug-ins
5
Role-based user permissions
8
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
8
Project Costing
9
Cost Capture
8
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
7
Project Planning and Scheduling
6
Task Insight for Project Managers
3
Project Mobile Functionality
1
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
5
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Forecasting
7
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated