Item: NetSuite ERP
Rating: 10
Author: Verified User

Overall Satisfaction with NetSuite ERP

Use Cases and Deployment Scope

We use Netsuite ERP for the BAUs, day to day tasks for accounting. We use it from bank recs, to creating reports and saved searches to enhance our reporting to the rest of the company. Through Netsuite ERP we're able to report back to the rest of the company on our state which would then fuel their work. Netsuite ERP allows us, through the help of AI too, to create reports that allow plug and play reporting for better and more in depth analysis for the team.

Pros and Cons

Pros

Integrations
Customisation of Reports
User Experience (Easy to learn and navigate)
User Experience (Easy to learn and navigate)

Cons

Support (email, in app)
Speed in uploads etc
Easier way to share saved searches/ easy way to select who you want to share your report with. Maybe folders you can share with specific users that contain reports

Return on Investment

Streamlined reporting - we have various tech stack where NetSuite is where we consolidate it all
Consolidated reporting
Able to keep up with growth and acquisitions
Integrations with plenty of our techstack that automates a lot of the work for the team

Usability

While it offers a comprehensive and integrated suite of functionalities, its inherent complexity due to the vast number of features and customization options can lead to a steeper learning curve for new users. Navigation can sometimes feel overwhelming, and the user interface, while functional, isn't always the most intuitive or modern. However, experienced users who have invested time in training and customization often find it highly usable and efficient for their specific workflows.

Alternatives Considered

MYOB, Xero and Intuit Enterprise Suite

Due to its comprehensive, cloud-based, and highly integrated suite of applications covering financials, CRM, supply chain, and more, providing a single source of truth for business data. Its scalability is a significant advantage, allowing businesses to easily add modules and users as they grow, without the need for significant IT infrastructure investment. Furthermore, NetSuite's strong customization capabilities and robust automation tools enable businesses to tailor the system to their specific needs and streamline operations, ultimately improving efficiency and providing real-time visibility across the organization.

Key Insights

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

Other Software Used

FloQast, Zuora, Upflow

Likelihood to Recommend

Netsuite ERP is really suitable for all sizes of businesses. I was fortunate enough to start at my current workplace where the business wasn't as big as it is now. Through the years, Netsuite ERP has been able to continuously support us and allow us to grow and still use the same ERP. They are also really good with report customisation, and with the help of AI we're able to get specific code to even better these reports. Perhaps something Netsuite ERP can do better is make it easier for all users to work on their reports with in app help, rather than having users rely on AI for more complexities.

NetSuite ERP Feature Ratings

Comments

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