NetSuite is the right platform for middle market companies

There is some learning curve, and a relationship with a third party NetSuite expert is likely a must. It's also important to have or to train up one or more in house NetSuite power users for customization, report writing, chart of accounts management, etc. Despite all of that, it's a very pleasant system to use, particularly after automated workflows have been built for less technical team members.

NetSuite is a great solution when a company outgrows QuickBooks. NetSuite handles multiple users very well, and being a cloud platform, there are no issues with data sync errors. The system can handle vast amounts of data, whether it be customer lists and transactions, large fixed asset registers, employee records, detailed credit card transactions, etc. NetSuite is also very customizable (for example, adding custom fields to group certain vendors, and then being able to report off of those custom fields), and that makes it work for so many companies in disparate industries.

If the need is for a wide group of people to have access, NetSuite's pricing might be prohibitive. This can be worked around by extracting NetSuite data to another third party repository. There are great third party tools to facilitate easy data extraction, BI, dashboarding, etc.