All-in-one business forecasting and time tracking tool
June 06, 2018

All-in-one business forecasting and time tracking tool

Steve Vogt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetSuite OpenAir PSA

OpenAir is used by our organization to track weekly time tracking for our consultants, manage and submit travel expenses, and to forecast monthly bookings for our resources.
  • Very easy to view and change resource bookings to forecast how booked resources are at any given time.
  • The mobile app of OpenAir allows for team members on the road to easily submit travel receipts for expense reports.
  • The time tracking section is straightforward and easy to use for all departments.
  • The bookings calendar seems to want a Monday-Sunday style approach for long-term bookings. This makes it challenging to see how booked someone is on one day as the default view tends to prefer 'week' views.
  • The mobile app sometimes shows a receipt was attached and submitted even though the final report comes without the receipt. Improving/correcting this would be wonderful.
  • An easy all-in-one application allows for easy access to many components that almost any business uses (time tracking/bookings/expenses)
Businesses with 50+ users can benefit from being able to see how booked resources are at any given time as well as providing an all-in-one tool for time tracking and expense logging.

OpenAir PSA Feature Ratings

Task Management
8
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
7
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
8
Quotes/estimates
Not Rated
Invoicing
6
Project & financial reporting
Not Rated
Integration with accounting software
6