Program to manage it all.
We use Oracle in conjunction with a large General Contractor we do work for. The General Contractor utilizes their services for Contract …
Overview
What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
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Popular Features
- Task Management (15)8.080%
- Resource Management (15)7.575%
- Budget and Expense Management (14)7.575%
- Timesheet Tracking (14)7.070%
Pricing
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What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
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- No setup fee
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- Premium Consulting/Integration Services
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What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.
Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.
Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.
OpenAir PSA Video
In this demonstration, learn how OpenAir provides billable services companies with powerful analytics reporting and dashboards for project metrics.
Liked this video? Check out these!
○ https://youtu.be/njaTr6rYVOY
○ https://youtu.be/vkrFdtcdpu4
○ https://youtu.be/jt225uEH14Q...
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OpenAir PSA Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
Reviewers rate Invoicing and Integration with accounting software highest, with a score of 9.
The most common users of OpenAir PSA are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(49)Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
March 23, 2022
Program to manage it all.
We use Oracle in conjunction with a large General Contractor we do work for. The General Contractor utilizes their services for Contract management and progress billing applications as well as Document Management. We have regularly used it for progress billings and contract document management for a variety of projects we work on.
March 23, 2022
A Monster Software for your Company.
We use this product to pull information from our other reporting platform such as Hubspot, to drive the vast majority of our information and sales process. This product has simplified and automated a once complicated procedure for our company. This pulls in data from our company CRM and shoots off-invoice directly to our customers. It also allows us to set our clients up on automated subscriptions for our products without having to do a single thing (except make sure the data input is correct). This has truly aided in transforming the way we work.
December 03, 2019
Not a flexible platform - terrible reporting UI - would not recommend for anything beyond PSA basics
Besides the top layer or 2, our entire PS org uses OA for time tracking, invoicing (with NS), forecasting time & revenue, and staffing. This org, plus our subcontractors is around 450 active users. A number of our critical processes tied to billing customers, tracking project progress, etc relies on OpenAir. We also do a lot of reporting (which I head up) out of OA with regards to utilization, billable hours, non-billable hours, etc
September 19, 2019
Excellent Project Management Tool and Time Tracking!
We currently use OpenAir for resource management/project management and time tracking purposes. Mainly our Integration/Project Management groups primarily use it. It saves a lot of time for our business pursuits for the professional services department.
September 19, 2019
OpenAir in Professional Services
OpenAir is being used as a full PSA tool to track & schedule resources across our PS organization as well as fuel finance to bill clients. It solves resourcing, scheduling, skills management, moderate project management tasks, revenue recognition, PS reporting, and external billing.
September 12, 2018
Good for time tracking and projects/resources management
Our company uses NetSuite OpenAIR PSA for Time Tracking and Project/Resources Management. All projects are set up in the system and the project teams are defined by project managers. Each project has a budget and controlling it is something that is done with OpenAIR.
Previously we have used a custom application built by us to track the time spent on projects by the team members across the organization.
Previously we have used a custom application built by us to track the time spent on projects by the team members across the organization.
June 22, 2018
Scalable project, time and expense resource
Netsuite is used across the agency for tracking expenses, managing purchase orders and invoices, as well timesheets (including managing vacation requests). Certain teams, i.e., those that manage client budgets, are more broadly using Netsuite, but organizationally, Netsuite is a valuable tool for managing time and expenses, including utilization reports across internal departments and teams.
OpenAir is used by our organization to track weekly time tracking for our consultants, manage and submit travel expenses, and to forecast monthly bookings for our resources.
January 16, 2018
OpenAir is the PM and Resourcing Tool You Need
Our organization uses OpenAir to track billable and non-billable time for our team. We break it down by projects, clients, etc. OpenAir allows us to know exactly how our time is spent and where. It helps answer questions such as, which clients, roles, projects are taking more time than others? We use this kind of information to help determine SOWs and more. We also use OpenAir for project management purposes, as well as expense tracking.
May 31, 2016
NetSuite OpenAir PSA Review
NetSuite OpenAir PSA is being used for services billing, resource management, reporting, expenses and project management.
November 13, 2015
Resource & Project Management Dream
NetSuite OpenAir PSA is used for time and expense tracking for non-consulting resources for non-billable work. It is also used for high-level resource and project management for consulting resources for billable work.
November 11, 2015
OpenAir does the Job
We use OpenAir for time-entry and project management/accounting purposes. We are a services organization, embedded in a software company. Services accounts for most of the users, but we do have some non-services team members leveraging the time-entry module. For time-entry only, I think OpenAir is overkill, but for aervices, we cannot run our business without this tool. We track new project bookings, manage our forecast, capture project expenses, and invoice and run KPI reports out of OpenAir.
June 23, 2015
Good PSA for simple use with a pleasant UI but challenges for more robust project detail management and reporting
Score 6 out of 10
Vetted Review
Verified User
Our customer success/post sales teams use this to manage projects and timesheets. We largely use it for managing project details, capacity planning and reporting.
April 08, 2015
OpenAir -- Energetic, open-minded leadership; Most flexible PSA meets our detailed needs
Score 10 out of 10
Vetted Review
Verified User
NetSuite OpenAir PSA is used by our Professional Services Organization globally. We utilize the tool for all modules: reports, reporting dashboards, project tracking, time & expense management, SFDC integration, finacial integration. It allows us to track project milestones and deliverables, utilization, project profitability, etc. The information in reports is "actionable" and allows us to implement corrective steps appropriately.
March 21, 2015
Great for professional services organizations
NetSuite OpenAir PSA is being used across the entire organization. Our goal was to improve business processes by combining multiple disparate systems into one. We chose OpenAir because of the integration it offers with NetSuite, giving us visibility on end-to-end project delivery. The biggest benefit we get with OpenAir is revenue recognition along with the integration with NetSuite financials.
We implemented Netsuite OpenAir to replace using our previous project management software. It is currently being used only for managing the professional services projects implementing the product being sold to the customer. Our previous system was not collaborative nor in the cloud. With quite a bit of configuration we were able to sync much of our project workflow with our current Salesforce sales process for post sales implementations. This helped our post sales team to report on the real time status of implementations and followup with up-sale opportunities.
Score 9 out of 10
Vetted Review
Verified User
One business unit, Digital Marketing, in a creative services firm used OpenAir primarily for Resource Management. They had a good backend Accounting system in Dynamics SL but it didn't offer a good way to do Resource Management. With 60 resources to manage in a dynamic environment, they found it increasingly harder to do the task in Excel and get good reliable information for forecasting.
July 22, 2014
Great product, but UI needs a facelift.
Score 10 out of 10
Vetted Review
Verified User
Used by entire company for time and expense tracking. Then the Services and Accounting teams used the tool heavily for day to day management of both projects and financial health.
February 13, 2014
OpenAir - good standalone PSA solution
Score 5 out of 10
Vetted Review
Verified User
OpenAir was in production at OpenSymmetry from April 2011 through December 2013. It was used by our entire global workforce (mostly consultants) and external contractors. OpenAir was used to track time and expenses for our projects, project management (milestones and tasks), resource management (utilization and scheduling/booking), client invoicing, and management reporting.