Scalable project, time and expense resource
June 22, 2018

Scalable project, time and expense resource

Dan Lobring | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetSuite OpenAir PSA

Netsuite is used across the agency for tracking expenses, managing purchase orders and invoices, as well timesheets (including managing vacation requests). Certain teams, i.e., those that manage client budgets, are more broadly using Netsuite, but organizationally, Netsuite is a valuable tool for managing time and expenses, including utilization reports across internal departments and teams.

Pros

  • Ease of use for time management
  • Ability to access remotely via the web & mobile app
  • Easy to use to track job numbers & personnel assigned to projects

Cons

  • The robust interface can be overwhelming
  • Lack of training
  • Ability to hide modules & sections not used by the teams
  • Positive ROI from tracking time standpoint
  • Positive ROI from expense report standpoint
  • Negative impact on integration with other internal systems
Netsuite is a better and more scaleable solution for our agency as we have grown from just a few employees in 2001 to nearly 100 employees today. Netsuite helps us track expenses, time reporting, getting approvals on large purchases, project management from a personnel standpoint. It's also easy to use for the simpler tasks, i.e., remote access via the web and mobile app. versions.
As a growing company/agency that is striving to reach a broader scale, Netsuite is a good tool to manage a broader team and a team that sits across multiple offices. Internally, we see the most value from a budget, expense reporting, personnel management and time management standpoint (including monitoring time off and billable project hours).

OpenAir PSA Feature Ratings

Task Management
4
Resource Management
4
Gantt Charts
5
Scheduling
6
Workflow Automation
5
Team Collaboration
6
Support for Agile Methodology
5
Support for Waterfall Methodology
5
Document Management
5
Email integration
7
Mobile Access
8
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
8
Quotes/estimates
5
Invoicing
6
Project & financial reporting
7
Integration with accounting software
6

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