Overall Satisfaction with New Relic
New Relic is being used for application performance monitoring as well as for outage root cause analyses. It is used company-wide. New Relic mainly addresses business continuity and performance requirements for business.
- Presentation of APM data in a concise and easy to visualize format in dashboards.
- Ability to drill down into details.
- Recent thrust into making better AI-based dynamic baselining offers has great potential.
- Dashboards are somewhat cluttered and can use a sharper look and feel. I would prefer a more minimalistic approach.
- Ability to discover processes is not always without errors.
- The pricing model can be a bit more flexible (and affordable).
- Not making as strong a case as Dynatrace for the price point.
- Not as intuitive to learn.
- I'd like to see New Relic provide better machine learning.
- Has helped us discover more details in many areas.
We're still evaluating both.