A Unified view of software and systems
March 21, 2019

A Unified view of software and systems

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

New Relic for Web Apps

Overall Satisfaction with New Relic

We deployed New Relic in 2015 for our critical middleware applications and we are proud that product has fulfilled the requirements. It provides us extensive details which is helpful in identifying root causes and debug potential issues. It is also very easy to create or read monitoring graphs and alerts.
  • Monitors the right things in the environment so we can speed up resolutions and focus on what matters
  • Scales with our needs without being a burden to manage.
  • Helps us manage and optimize our usage of today’s complex new technologies
  • Able to breakdown performance for slow transactions and very helpful in case of pulling historical data.
  • The only thing that strikes to me is audit capabilities.
  • Real-time error analysis with on-demand diagnostic tools
  • Connects application and infrastructure performance
With New Relic we have overcome the complexity of modern scalable applications by connecting code-level visibility with dynamic operating environment - all from a single screen. Recently the tool helped us to trace slow requests down to the line number and database query and we were able to quickly resolve the issue.
New Relic agents collect detailed application performance data as your app moves from on-premise to the cloud, with no additional configurations.
There are different layers of monitoring and data collection and the tool seamlessly integrates with other tools used to build, deploy, and support software, including common logging, configuration management, and incident response tools.
We have clearly defined Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to run effective reliability practices. So with New Relic we were able to define each system boundary and its unique set of functionality and dependencies.

[We are] Generating reports in a graphical manner and it's very easy to read graphs and track transactions. If something goes wrong we can see it in the graphical charts.

New Relic Feature Ratings

Using New Relic

20 - Front-end, middle-ware applications
  • Easy to scale
  • Improve customer experience
  • By providing real-time insight to our applications