Our cost to serve customers dropped dramatically having one single place to view application performance and find errors or problems.
April 16, 2025
Our cost to serve customers dropped dramatically having one single place to view application performance and find errors or problems.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with New Relic
I use New Relic to monitor application performance and a centralised place to view all error and debug logging
Pros
- easy to use interface
- very easy API to use
- logging and dashboard options
- all of our staff across all departs have access to New Relic
- shared views and dashboards and log filters make it easy for our teams to view issues and troubleshoot problems
Before New Relic we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor.
Our cost to serve customers dropped dramatically having one single place to view application performance and find errors or problems. All of our apps send their logs to newrelic and newrelic monitors all of our apps, meaning we find out if things go down before our customers - churn has gone down, meaning we can focus on keeping customers and building new functionality.
Do you think New Relic delivers good value for the price?
Yes
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
Yes
Did implementation of New Relic go as expected?
Yes
Would you buy New Relic again?
Yes
Comments
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