Simple to use and constantly gains new features and integrations
Overall Satisfaction with NinjaOne
I manage many devices remotely and love how easy it is to look up a device and find all of its information. I have quick access to task manager, hardware resource usage over the past hour, registry access, file access, services, and remote CMD and Powershell. I often remote to devices across three geographic locations making management much easier. I can run scripts, manage Windows updates, and 3rd party patching with some simple configuration. There is also an audit log of all devices that keeps track of who logs into the computer and when they have been rebooted among many other changes to each device. NinjaOne is always adding new features like the recently added MDM add-on. Now I can manage my Android and iOS devices much easier and there are some nice granular controls in place so that I can make sure that the devices are only used for work.
Pros
- Patch management
- Device Auditing
- Remote Access
- Scripting
- Scheduled Tasks
- Dynamic Groups
- Mobile Device Management
- Ticketing
Cons
- The mobile app. There is much to be desired when it comes to using the mobile app vs the web app
- New device automated setup
- Remote management makes for less travel
- Automated scripting
- Automated tasks
- Built in ticketing system
NinjaOne has helped greatly with device management. I have the ability to see what computers need upgrades and reboots, and which devices are more problematic. I can assign tickets to other IT members making it a great collaboration tool.
NinjaOne integrates with our security software. This automates the installs when deploying a device and I can set up alerts for the security software when there is a detection if needed. This is a new feature at this time and there are plans to add more functionality in the future.
I automate installs, time zone changes, OS patch management, 3rd party app patching, ticket creation, monitoring alerts, and scheduled tasks.
- KACE Asset Management Appliance, TeamViewer, Dragon RMM (ITarian / Comodo ONE) and ManageEngine Endpoint Central
NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes


Comments
Please log in to join the conversation