All-in-one RMM tool for IT Teams
September 03, 2025

All-in-one RMM tool for IT Teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Endpoint Management
  • Patch Management
  • Remote Access
  • RMM

Overall Satisfaction with NinjaOne

We were looking for a single product to support our IT team in patching operating systems and third-party applications, asset management, remote control, reporting, and vulnerability management. NinjaOne does it all. We use NinjaOne organization-wide for all end-user devices as well as servers. The agent is lightweight and uses very minimal resources.

Pros

  • Patching
  • Asset Management
  • Remote Control Support

Cons

  • Nothing in particular. NinjaOne is constantly adding new features and updates.
  • Positive impact - my team loves NinjaOne for it ease of use and its variety of features accessible from a single dashboard
It has significantly improved the user experience from my team's side as well as from the end user. Easy-to-use remote control support, ability to run commands without having the end-user impacted. Automated patching and restart notifications.
Being able to patch and update the operating system (Windows, Linux) and third-party applications allows us to remediate vulnerabilities on our end-user devices. This has improved the security posture of our IT assets. We're also able to integrate with other vulnerability assessment reports and are able to manually patch the devices using NinjaOne.
Patching of all operating systems, third-party applications is fully automated. We are also able to uninstall applications or push our registry updates in an automated manner. This saves my team a lot of manual effort and time.
NinjaOne was way superior to the other tools we tested - in terms of features, capability, support and ease of use. Pricing was also very competitive.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

NinjaOne is suitable for organizations of any size - small, medium or large. It's a single tool that IT teams can use to do so much. Single agent, single dashboard for patching, asset management, IT support etc. They also have features for IT ticketing and device backups.

NinjaOne Feature Ratings

Remote monitoring
10
Activity Monitoring
10
Patch Management
10
Policy-based automation
10

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