NinjaOne can be vital to managing end points and more
September 01, 2025

NinjaOne can be vital to managing end points and more

J Rio Fultz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Patch Management
  • Remote Access

Overall Satisfaction with NinjaOne

We used NinjaOne to manage some client end point devices. The client wanted to know what operating systems each machine had as well as other software and versions. They were looking at a centralized way to do software and security patch updates as their staff was not technical. They also were looking at a standardized way to deploy new software tools to select machines based on users.

Pros

  • Patch management was efficient
  • The endpoint tools are reliable to audit operating systems and current software assets
  • remote monitoring is a strong feature

Cons

  • better reporting features can always enhance a product like NinjaOne
  • Pricing transparency can be streamlined to determine better ROIs
  • we had some limitations with managing separate clients in the portal
  • NinJaOne had an overall positive impact to our business. We helped smaller clients without large budgets that were comfortable with a per user monthly model.
NinjaOne allowed us to manage client devices quickly and efficiently. We are familiar with these types of solutions, so the deployment and use cases were known. Automation is always handy when managing and deploying solutions to multiple devices.
Managing vulnerabilities and updates are a solid practice for any organization. A platform like NinjaOne can give the smaller companies robust tools to keep their IT assets safe, accounted for, and secure at all times. The real time monitoring and alerts are crucial to giving smaller and mid sized companies a larger feel.
We did not automate many tasks from a scripting perspective, but scheduling updates has saved countless hours of routine operations. This has allowed a more strategic focus to secure and maintain the security and vitality of our clients endpoints. Having to update machines one by one is an extremely timely and mundane use of precious resources. NinjaOne does the heavy lifting for you.
NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an efficient manner.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

I think NinjaOne has strong enough features and functionality for small to medium sized businesses. If you have basic to intermediate technical skills, you should be able to follow deployment instructions. Writing scripts and automations will require stronger skills sets to achieve higher value. If you are an IT Professional looking to add professional services, NinjaOne can be the backend engine to help you.

NinjaOne Feature Ratings

Remote monitoring
8
Network device monitoring
9
Activity Monitoring
8
Patch Management
9
Policy-based automation
7

Comments

More Reviews of NinjaOne