Great product and would recommend to anyone. NinjaOne has been a game changer.

I have been using NinjaOne for about 3 years now and can't imagine not having it help support me in my IT Manager role. I am the only IT person in our company of over 500 employees and over 100 laptops and over 100 mobile devices. There was a little bit of a learning curve to get everything up and running the way I wanted but with their webinars and online videos it was not hard at all. I also love the fact that scripts and resources are available from other end users like myself. I had demonstrations from various other competitors but not one of them offered everything under the same roof. Being able to manage everything from Helpdesk Ticketing to device patching, servers, workstations, and MDM for all our Apple and Android devices is fantastic. We even added the Webroot antivirus package as well as the Splashtop remote software and NinjaOne backup. There literally is no other software you require to run the whole organization.

It honestly has made life so easy, whether users submit a helpdesk ticket or send an email, I can simply click a link and open remote support instantly where I can assist, run scripts, patches, all from within NinjaOne to resolve all the issues. I can even assist right from the comfort of using my personal mobile phone without having to open my laptop. You will not be disappointed with Ninja.

With NinjaOne all of our endpoints, servers, and mobile devices are monitored, backup daily, and secured with security software. Alerts and automation scripts are configured to alert any suspicious activity and to block or isolate infected devices from our network to avoid further damage. The mobile application also notifies me immediately should there be a ticket or issue with any device in the company.

I have automated all onboarding of laptops and desktops including domain joining the device, settings up global policies, installing network printers and mapping network drives. I also install all default software including anti-virus, browsers, and custom built software. I also ensure all mapped printers and drives are still intact during each login. I can't describe honestly how much time it has saved me, because I honestly didn't have time to complete these tasks prior to using NinjaOne.