Collaboration and Documentation Stronghold
February 23, 2025

Collaboration and Documentation Stronghold

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with Notion

Notion is our go-to stronghold for all things documentation. As a business, we do everything from tracking goals and OKRs, impact reports, product roadmaps, market research, and new employee training. Notion provides a common workspace that all of our teams are confident in searching and documenting in. It makes it easy to share and collaborate with editing, tracking and approval options, and the search to find historic documentation is extremely helpful.
We also make use of the database and timeline views for product and roadmap planning.

Pros

  • Search
  • Database Views
  • Import and linking of external sources like Mixpanel, Asana, Sigma, Figma, etc.
  • Timeline and calendar views for roadmap planning
  • Templates for formatting different types of reports, planning docs, etc

Cons

  • Permissions - we are often surprised at how different the views of certain content areas can be based on the user viewing. It feels overcomplicated.
  • Database issues - we've experienced data losses at times
  • Pages freezing - pages that have a lot of information (like a database) sometimes freeze and crash the program
  • Load times can be slow for complex pages
  • Has made collaboration easier among less technical teams
  • Clear tracking of OKRs across departments; clear measurement of goals
  • Excellent historic documentation allowing newer employees to research context and previous research
  • Knowledge base sharing allows team members to share external professional learning resources
It follows widely accepted practices for key tools like databases, document editing, change and version tracking and sharing. This makes it quite easy to pick up and learn to use. Search makes it very easy to find cross-team documents. The ability to link external resources helps keep everything in one place, reducing the need for everyone to have access to multiple tools.
Notion felt much easier and intuitive than Confluence. Note: It's important to have someone set up templates and team spaces to make this easier. Confluence's search was less effective.

Google docs feels much more siloed and you can't make one document include multiple types of documentation like a DB within a sheet type document. Storage and file naming is less visible and straight forward for things like videos and imaging.

Do you think Notion delivers good value for the price?

Yes

Are you happy with Notion's feature set?

Yes

Did Notion live up to sales and marketing promises?

Yes

Did implementation of Notion go as expected?

I wasn't involved with the implementation phase

Would you buy Notion again?

Yes

Best suited for teams looking for a collaborative space that is more searchable, open and accessible than using something like Google docs. Great at combining and integrating other programs like Mixpanel, Asana, Figma, etc so that teams that are less likely to work in specific technical tools can still benefit from their output.

Notion Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
6
Mobile Access
6
Search
10
Visual planning tools
10
Chat
Not Rated
Notifications
7
Discussions
9
Surveys
Not Rated
Internal knowledgebase
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
5
Advanced security features
Not Rated
Device sync
Not Rated

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