Payroll supported by real people!

We use OnPay for our payroll solution. We have used a few different companies, and OnPay has been the best! They are easy to reach for support questions, and when there are issues, they reach out to let us know so they can be addressed (such as log-in issues). They file all the payroll tax returns for us and take care of the year-end reporting. They were very hands-on with our switch and made it happen with a very short turnaround.
Additionally, they brought over our payroll amounts from earlier in the year, so we only had to issue one set of W-2s, not one from each system, as other payroll solutions have made us do. We have also used OnPay for the paid time off calculation and reporting. They have been accurate in calculating (a problem we had with other payroll companies). The employee portal makes it easy to request time off, or check balances. We have also begun using some other options to store employee or company documents in OnPay. This is still a work in progress for us in determining what should be posted there, but it makes it easy to find and makes sure everyone has access to it.