Fantastic first payroll experience
Overall Satisfaction with OnPay
OnPay provides payroll processing services for our small business.
Pros
- Onboarding was exceptional
- Software is easy to use
- Pricing is competitive
- Documentation and support are great
Cons
- Encountered some minor software bugs during setup
- Should undercut their peers in pricing to drive more first-time customers
- Time savings
- Payroll tax compliance and handling
- Direct deposit prevents having to issue paychecks
We choose OnPay for their reputation for being small business and beginner friendly, competitive pricing, and their generally positive reviews. Going with QB Payroll would have been the "default" choice, but their pricing and customer service (we are QB accounting customer) is not small business friendly.
Do you think OnPay delivers good value for the price?
Yes
Are you happy with OnPay's feature set?
Yes
Did OnPay live up to sales and marketing promises?
Yes
Did implementation of OnPay go as expected?
Yes
Would you buy OnPay again?
Yes


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