A Monster Software for your Company.
March 23, 2022

A Monster Software for your Company.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenAir PSA

We use this product to pull information from our other reporting platform such as Hubspot, to drive the vast majority of our information and sales process. This product has simplified and automated a once complicated procedure for our company. This pulls in data from our company CRM and shoots off-invoice directly to our customers. It also allows us to set our clients up on automated subscriptions for our products without having to do a single thing (except make sure the data input is correct). This has truly aided in transforming the way we work.
  • Simplifies Data.
  • Inventory Management.
  • Account/Billing Driving.
  • Bulk Editing Feature Needs Tweaking.
  • Complicated to learn for the non-tech savvy.
  • Could use a bit of a facelift.
  • Ease of access.
  • Data driving.
  • Easy to implement.
  • Simplicity with use.
  • Automated features.
  • Data must be correct or billing issues will occur
We use this CRM software to drive our data. It pulls from this platform and truly compliments it well.

Do you think OpenAir PSA delivers good value for the price?

Yes

Are you happy with OpenAir PSA's feature set?

Yes

Did OpenAir PSA live up to sales and marketing promises?

Yes

Did implementation of OpenAir PSA go as expected?

Yes

Would you buy OpenAir PSA again?

Yes

It is well suited for the up-and-coming business looking for a data management and account tool that will help their business excel and minimize user errors. Implementation takes a while when migrating data from a company CRM, but once this gets up and running, it's a powerhouse for any workplace.

OpenAir PSA Feature Ratings

Task Management
7
Resource Management
6
Gantt Charts
7
Scheduling
6
Workflow Automation
6
Team Collaboration
7
Support for Agile Methodology
6
Support for Waterfall Methodology
7
Document Management
7
Email integration
7
Mobile Access
5
Timesheet Tracking
7
Change request and Case Management
6
Budget and Expense Management
8
Quotes/estimates
8
Invoicing
8
Project & financial reporting
7
Integration with accounting software
9