Overall Satisfaction with Outreach
My entire Inside Sales organization uses Outreach as a prospecting tool. It allows us to increase the quality and quantity of our prospecting touches in less overall time.
- Outreach Voice - I've never had any technical issues with the phone quality or service. Local area codes increases pickup rates too.
- Sequences - we run our entire business off of these and the flexibility and options here are awesome.
- Reporting - I gain insights that allow me to strategically direct my team going forward to continuously improve productivity.
- I'd like to see even more advanced reporting.
- We have seen a significant increase in number of net-new meetings with target accounts.
These products are very similar. At the time of my evaluation Outreach had a slight edge when it came to product innovation and integrations. I selected Outreach because they had more customers (more viability in my mind), offered a straightforward POC option, and I had a better experience with the sales rep.