PagerDuty a onestop application for all alerting needs.
December 16, 2022

PagerDuty a onestop application for all alerting needs.

Nirmesh Solanki | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

For alerting purposes, we have integrated PagerDuty with messaging application and for all network alerts, we directly get the notification in our application, so we don't need to have a separate application for the same. We also have enabled emails for notification which help the teams to work on the issue as soon as possible
  • Reporting
  • Alerting
  • Notifications
  • Better UI
  • Better application for mobile platform
  • Easy to integrate with other applications
  • Alerting
  • Reporting
  • Integration
  • Better SLA
  • Improvement in response time for any issue.
PagerDuty has been very significant when it comes to alerting about any issues. This helps in reliability and maintaining the infrastructure efficiently.
Our organization has integrated it with Slack and there is a separate channel for PagerDuty alerts, so team members directly get alerted in their systems about any critical, high, medium, or low-priority alerts.
We can directly acknowledge alerts from the Slack application as per the criticality of the alert.
Dashboard helps a lot in knowing what kinds of alerts we are getting frequently and how we can work on remediating it
PagerDuty does the alerting part flawlessly.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

Yes

Did implementation of PagerDuty go as expected?

I wasn't involved with the implementation phase

Would you buy PagerDuty again?

Yes

PagerDuty is very suitable for IT management purposes when it comes to alerting and notification about any issues in the infrastructure. The notification can be in multiple ways email, application, text message, etc.