A Streamlined Solution for RFPs
November 08, 2018

A Streamlined Solution for RFPs

Romy Ribitzky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PandaDoc

Our Sales, Business Development and Marketing Teams all use PandaDoc, primarily to respond to RFPs/RFIs, but we also use the platform to quickly create assets, cover pages, and infographics.
We initially assessed PandaDoc as a way to streamline our RFP/RFI response process, which typically took us weeks and months. Our data, pricing tables, technical documentation, and regularly-used content was spread out in different repositories, making it difficult to respond in a timely manner.
  • PandaDoc helps to streamline content in a single platform
  • Allows users to store frequently used content in a content library for easy addition with 'drag-and-drop' functionality
  • Uses templates for the ability to create multiple types of responses/assets
  • Lets users upload their logos and brand colors for an on-brand look and feel
  • Unless you're on the enterprise tier, collaboration is non-existent. When we work on a response, we still have to work out of a Google Doc and then export the items into PandaDoc. A recent GDoc-PandaDoc integration makes this easier, but it's still not native.
  • While we appreciate the approvals workflow, if someone on this workflow is not available, there's no way to bypass it and still send to the customer/prospect on time. We simply don't use this feature.
  • We also don't use the signature function as we're integrated with DocuSign.
  • Our RFP/RFI response rate has risen by 40%
  • Our close rate has increased by 25%
  • We have streamlined our response rate, reducing RFP response time from months and weeks to days!
PandaDoc is far more streamlined, organized and intuitive than Google Drive. It is easy to find documents, snippets and pricing tables. While collaboration is an issue with PandaDoc, we utilize both tools -- Google and PandaDoc -- for maximum return.
We have upped our usage of PandaDoc for RFPs/RFIs and pricing proposals. While we don't send these out as stand-alone proposals because of issues with the signature platform integration (if PandaDoc were to add support for DocuSign, we would reconsider this,) PandaDoc makes our response time significantly easier. We are now responding to 40% more RFPs/RFIs and have a higher win rate.
We are looking at PandaDoc as a design platform as well, for infographics and whitepapers, but have not fully examined those use cases.

Using PandaDoc

15 - Sales, Marketing and Business Development.
5 - Marketing Specialists, Content Writers, Solution Engineers, Sales Managers.
  • RFP/RFI response
  • Pricing proposals
  • Asset generation
  • Designing assets such as Infographics, whitepapers, case studies
  • Testing usage of short-format win wires
PandaDoc has significantly streamlined our RFP/RFI response time from months and weeks to days, allowing us to utilize corporate messaging and personalize the response to the customer/prospect as needed.