February 26, 2020
Score 8 out of 10
Overall Satisfaction with Parallels Remote Application Server
We use Parallels RAS across the organization to deploy applications and remote desktops to teleworkers and non-laptop users when out of office. RAS handles the creation of a secure gateway into network resources from non-domain managed computers and allows us to control that access by users and groups.
- Citrix Virtual Apps (formerly XenApp)
For my purposes, the functionality has been equal to that of Citrix XenApp. However, the set-up and configuration of Parallels have been much easier. And the end-user experience has been much better. My users regularly tell me how much better they like using Parallels over our former Citrix.
We do allow users to connect to a remote desktop. Most of our users use the web interface with the client installed.
It has been nice to offer this option and not requiring the user to install an agent. But as it says in the browser view, you should install the agent for the best experience. We have found that to be a true statement.
Data protection is at the core of why we use Parallels. We have many teleworkers who provide their own devices and we need a way to share network resources with them while maintaining security from unmanaged devices and while controlling user access.
I have had one or two support calls and my issues were resolved immediately. At the time, at least, my call was not routed offshore.
Do you think Parallels Remote Application Server delivers good value for the price?
Are you happy with Parallels Remote Application Server's feature set?
Did Parallels Remote Application Server live up to sales and marketing promises?
Did implementation of Parallels Remote Application Server go as expected?
Would you buy Parallels Remote Application Server again?