Item: Parallels Remote Application Server (Parallels RAS)
Rating: 8
Author: Verified User

Overall Satisfaction with Parallels Remote Application Server

Use Cases and Deployment Scope

I'm the controller of the company and all the tools are in a cloud system for me to access it from different places (work or home), Parallels is the tool used in the organization that allow me connect to those tools in a secure manner. I normally use parallels clients on my PC but there is also time that I'm able to get information from my phone.

Pros and Cons

Pros

Secure connection.
Easy to use.
Compatibility with difference platforms.

Cons

Microsoft Surface compatibility with no intel cpu
iPhone functionality
Scanning features

Return on Investment

Make our business more easy.
Connection from different systems
Able to connect from website using HTML5

Alternatives Considered

Remote Desktop Services

Parallels is easy since it only allow me to connect and work from the Application needed.

Parallels RAS Simplicity

Not aware of it, I'm a simple controller user and not IT.

Parallels RAS User Experience

We have used HTML5 with different browsers and feedback from our customers has been great. Its an alternative solution to connect to our software when a user needs to connect and there is no Parallels client on it.

Parallel RAS Flexibility

From controller side Im not able to provide feedback on regards this.

Parallels RAS Security

From controller side Im not able to provide feedback on regards this.

Support Rating

I have heard that their support is very friendly and help with issues.

Key Insights

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

I wasn't involved with the implementation phase

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Other Software Used

Microsoft Office 2016 (discontinued), Microsoft Windows

Likelihood to Recommend

As of now and for the way I use it, the application has been excellent and worked very well without any scenarios with issues. Part of my duties is to export files from our software to my personal computer, which is great be cause my local drives are MAP in the system and I can bring those easily.

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