Paycom Review from Mechanic Shop
August 21, 2017

Paycom Review from Mechanic Shop

Blake Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We have been using Paycom for 4 years at this time. They have good support staff, and we have not had any problems. They are always sending out e-mails about government requirements and other pit falls that would be easy to miss if there was no reminder. Their interface is also user-friendly.

Pros

  • Easy interface. Payroll is easy to complete, and support is available if any questions arise.
  • Good support staff. Support is always available to help with questions or concerns. If our particular specialist is not available, one of the assistants takes care of us.
  • Reasonable pricing. Paycom service fees are reasonable.

Cons

  • Sometimes getting in contact with our actual specialist can be difficult, but the assistance team does a good job anyway.
  • Paycom has been a suitable payroll system for my company.
Paycom was the first payroll software system that we tried.
All of my experience with Paycom is through my own small company, for which it is suited fine. Since I do not have any other experience from other industries I am unable to comment on the system's suitability for other industries.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Leave and Attendance Management ()
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Lanie James | TrustRadius Reviewer
    Lanie James
    (Vendor Representative) commented 8 years ago
    Thank you for the review and the feedback!

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