"Paycom's Not So Seamless User Experience, A Costly Mistake for Business Owners"

We use Paycom for payroll direct deposit services, and we're implementing it for our franchise locations as we expand nationwide. Their product should address the timely task of processing payroll manually, however, the last two [what I feel have been] daunting and exhausting months [that] we've dealt with them they've removed auto-debit, and [in my experience] require the following to process payroll: -Wire transfer of the funds (Must complete one every week and yes you're required to eat the wire fee of $35 each time) -Proof of funds after the wire is submitted (They require a screenshot that you actually have money in the account) -Ask you to submit this wire transfer 2 days prior to the check date before 2:00 pm MTN time. However, they cannot guarantee 24 hour transfer times, which then they cancel your payroll and sell you on a same-day wire transfer if they don't receive your transfer before 2 pm. (They charge $500 for same-day transfers). I'm not saying they're all bad, the customer onboarding team was smooth, but [in my opinion] it ends there. If you want exceptional customer support and seamless payroll, [I believe you should] look elsewhere.