Paycom processes checks faster than we can spend them.
October 20, 2022

Paycom processes checks faster than we can spend them.

Terry Sims | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I handle payroll, manage benefits and deductions. W-2's
  • There customer service is always knowledgeable and able to answer questions without fail. Always friendly
  • They are very prompt in processing payroll transactions!!!!
  • Paycom tends to change features appearances often
  • Paycom definitely saves time because it is so easy to process a payroll transaction
  • Also saves time because when you have an issue, they are quick to help. No waiting for return call or put on hold while they research issue.
This is the only payroll product i have used.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

I am very pleased with Paycom. They are easy to communicate with you. They don't get irritated if you have multiple easy questions or issues. The only recent issue i had was they were TOO PROMPT. I submitted a payroll transaction and needed to recall it. Within 5 minutes they had already processed it making the process a little more challenging. But they worked with me and it was done.

Paycom Feature Ratings

Employee demographic data
10
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated