Paycom Review - Veterinary Industry Perspective
October 20, 2022

Paycom Review - Veterinary Industry Perspective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for payroll and HR services, including ACA, EEO1 Reporting, Benefits and more. Basically the only product we are not using is talent acquisition and surveys. We run 32 separate payrolls every two weeks to get all of our employees paid correctly in their respective entities and run open enrollment through the system. We have 5 payroll and benefits contacts that individually use the system for different purposes.

Pros

  • Accessibility to information
  • Ability to automate certain processes and reports
  • Availability of phone representatives
  • Comprehensive products

Cons

  • Training of representatives
  • System slowness
  • Development releases/changes without backup support to replace lost functionality
  • Allows minimal users to have greater bandwidth to complete tasks
  • Saves time with document and record management for employees
  • Partnership feeling has grown more robotic feeling in recent years
  • Pricing increases recently have felt numerous

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is great for companies with smaller internal staffing counts, i.e. - if you need a few people to maintain a lot of records. It's great for maintaining said records to the employee files and always available in case of an audit - their information never goes into an archive state. You can also set scheduled reports to generate and the reports are very dynamic in the information they can pull. When you start getting into the larger workforce count, the system has noticeable slowness that increases in proportion. This seemed to hit has we were getting closer to 1500-1600 employees, and payroll can take an upwards of 45 minutes to an hour just to initially load.

Paycom Feature Ratings

9.4
Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
8
9.0
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
8
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
9.5
Performance plans
9
Performance improvement plans
9
Review status tracking
Not Rated
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
9.0
Individual goal setting
Not Rated
Performance tracking
9
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Paycom Representative | TrustRadius Reviewer
    Paycom Representative
    (Vendor Representative) commented 2 years ago
    At Paycom, we know that it's crucial for payroll to be 100% correct every time. We're glad our product has made this possible for all of your employees, and we appreciate you leaving us your feedback. Thank you for your continued partnership!

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