Better Process with Paycom!
Overall Satisfaction with Paycom
We use Paycom to process our monthly and semi-monthly payrolls, to track time for our hourly employees, for compliance, and for benefits enrollment. Before Paycom, a lot of the process was manual and so time-consuming. We can now upload data from a spreadsheet, reducing our margin of error. The employee self-service feature is fantastic. It allows employees to view their pay stubs, request time off, and update their personal information. We no longer have to contact all our benefit vendors to update this information. We have the EDI feature, which has been extremely beneficial. The reports are great for analysis and have been easy to create.
Pros
- Great customer service and support
- Scalable to meet our needs and beyond
- User-Friendly
- The automation is great
- The employee self-service encourages employees to do it themselves.
Cons
- I would to see even more customization for our complex business
- The ability to remove old or unapproved time-off requests
- A more thorough example or assistance with general ledger mapping
- Efficiency - I have save so much time (and headaches) with Paycom
- Employee Satisfication
- Paycom offers so much more than what we currently use. We need to explore other features.
We were very satisfied with the implementation. The representatives were thorough and guided us through the entire process. They made it an easy transition. We were given clear instructions and support along the way. It was and continues to be a wonderful learning experience with Paycom. I know it does so much more than what we are using it for, and I hope we will explore other functionality in the near future. The only thing we should have done during the initial implementation is the general ledger mapping.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes


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