Better Process with Paycom!
September 04, 2024

Better Process with Paycom!

Minnie Ivery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom to process our monthly and semi-monthly payrolls, to track time for our hourly employees, for compliance, and for benefits enrollment. Before Paycom, a lot of the process was manual and so time-consuming. We can now upload data from a spreadsheet, reducing our margin of error. The employee self-service feature is fantastic. It allows employees to view their pay stubs, request time off, and update their personal information. We no longer have to contact all our benefit vendors to update this information. We have the EDI feature, which has been extremely beneficial. The reports are great for analysis and have been easy to create.

Pros

  • Great customer service and support
  • Scalable to meet our needs and beyond
  • User-Friendly
  • The automation is great
  • The employee self-service encourages employees to do it themselves.

Cons

  • I would to see even more customization for our complex business
  • The ability to remove old or unapproved time-off requests
  • A more thorough example or assistance with general ledger mapping
  • Efficiency - I have save so much time (and headaches) with Paycom
  • Employee Satisfication
  • Paycom offers so much more than what we currently use. We need to explore other features.
We were very satisfied with the implementation. The representatives were thorough and guided us through the entire process. They made it an easy transition. We were given clear instructions and support along the way. It was and continues to be a wonderful learning experience with Paycom. I know it does so much more than what we are using it for, and I hope we will explore other functionality in the near future. The only thing we should have done during the initial implementation is the general ledger mapping.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is well-suited for handling any payroll. I feel so confident that it's going to be done correctly every time. We have multiple tax reporting and have never had a problem. The reports have helped tremendously with different audits, and the compliance is top-notch. I'm hoping we can soon work to get our general ledger mapping done. However, Paycom has been a great investment for us!

Paycom Feature Ratings

Employee demographic data
10
Employment history
9
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
Report builder
10
Pre-built reports
10
New hire portal
10
Notifications and Alerts
10

Comments

  • Peyton VanCuren | TrustRadius Reviewer
    Minnie, we're happy to hear that with Paycom you have saved time and enjoy the employee self-service feature! It's especially great for us to know the reports have been helpful and the compliance is top-notch. Thank you for the 5-star review and we are excited to continuing serving you and your organization!

More Reviews of Paycom