Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is the main functionality, time and attendance. Also the benefits administration. Beti is amazing. Absolutely amazing by far the best thing Paycom has ever done.

Pros

  • Okay, so we'll talk about Beti and the automated payroll functionality. Having the check review for employees has been, giving them that transparency and just seeing their pay, has been huge in our organization. So truly appreciate the rollout of Beti.

Cons

  • I wouldn't say the functionality necessarily, it's more when changes are made, they're not communicated to our client service team so they're not aware of them and they'll impact our whole organization. And then it takes days to resolve. We've also had a lot of turnover. We've had seven different client service reps in the past seven years. It would be nice to have a little consistency in that regard, but I understand you guys are growing and everything, it's just kind of hard on the client.
  • So we came from quite the antiquated system, so it was really being able to showcase our benefits and people being able to see their pay has been huge. We didn't have that before.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

No

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

I like the upgrades you guys have done to the notification center. I think it's to do schedule notifications has been great. I like the news ticker. We're not huge fans of the position management functionality. It just didn't work for us.

Paycom Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paycom

Because we have a lot of workarounds in the system.
ProsCons
None
None

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 7 months ago
    We're thrilled to hear that Beti® has been a game-changer for your organization, providing employees with transparency and visibility into their pay. We're also glad to hear that our Benefits Administration and Time and Attendance features have been exceeding your expecatations. Our goal is to provide a seamless and intuitive experience, and we're excited to hear that we've been able to help you modernize your HR and payroll processes, bringing significant value to your organization.

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