PAYCOM REVIEW
March 19, 2026

PAYCOM REVIEW

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Great portal for Payroll and HR needs including Employee Self-Service, organization charts, talent acquisition including tax credits, background screenings, time management, ACA, E-Verify, benefits administration, government and compliance including EEOC, Vets, OSHA, FMLA, COBRA, and expense management. Learning/compliance training module, performance management, career and succession planning, and Notifications for all as well. Their customer service is top-notch also!

Pros

  • PAYROLL
  • BENEFITS ADMINISTRATION
  • CUSTOMER SERVICE
  • COMMAND DRIVEN AI

Cons

  • ORGANIZATIONAL CHARTING
  • POSITION MANAGEMENT
  • USER ACCESS AND SECURITY
  • TIME SAVED WITH AUTOMATION
  • REDUCED ERRORS
  • QUICK RESPONSE TO QUESTIONS
MUCH BETTER
WORKFLOW IS MUCH EASIER AND SAVES A LOT OF TIME.
Haven't extensively used it since we first got it, so can't give a good response to this.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is well suited for any size organization that utilizes many or all of the modules that they offer. Probably less appropriate for those that don't use a lot of the HR modules, but then again, they are necessary for most size businesses.

Paycom Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Performance tracking
10
Recruiting / ATS ()
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 3 days ago
    Thank you for your advocacy! We’re glad Paycom’s single software solution brings together payroll, HR, compliance, benefits and talent management in one streamlined platform, helping save time, reduce errors and simplify workflows through automation. It’s great to hear your dedicated specialist’s quick support continues to make a strong impact.

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