Paycom's usefulness
March 19, 2026

Paycom's usefulness

Doug Percy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for our business payrolls and government reporting. We also use Paycom for our Payroll onboarding process for all new hires. We use Paycom for our payroll documentation needed for employees. Such as benefit package sign up or benefit refusal. Paycom report retention is amazing. Employees can retrieve documentation for there personal lives. We use Paycom for confirmation of our employee understanding of our company handbook and employee benefit package offered by us. We have our payroll set up to request employees confirm their check earnings and deductions to lesson any errors. We utilize Paycom for our annual employee evaluations.

Pros

  • Record retention
  • Payroll reporting
  • Ease of data capture

Cons

  • Payroll report retention
  • A clearer understanding of how the employees yearly confirmations of benefit plans needs to be completed.
  • Website navigation for employee's dashboard.
  • We started using Paycom with 90 employees and now have 250, works great!
  • We have Paycom produce the employee documentation.
  • Utilize the employee evaluation for over 250 employees.
With its single database, Paycom aims to reduce errors and inefficiencies associated with multi-system integration for payroll and HR management software. How has Paycom’s single software solution differed from your previous HR and payroll management processes? We did not have a previous payroll provider. We processed our payrolls internally when we were a small group.
Aiming to streamline efficiency, Paycom is designed to leverage full solution automation to save time and avoid roadblocks. How has Paycom’s automated features affected your organization and workflows? Paycom's automated features have help enormously have we have increased in size. Without the automation we would have needed several HR personal and admin staff to complete our our pay period processes and yearly payroll processes.
Now equipped with IWant™, Paycom's command-driven AI engine is designed to find you the employee and payroll data you need instantly and accurately. Please explain how you've used Paycom's AI engine, IWANT, in day-to-day operations. We have not utilized the Paycom IWANT AI for any day to day operations yet.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycoms flexibility and customizable tools within the application. Employee document retention and easy access for our employees. Prior to our payroll submissions we send an email request to our payees for confirmation that their pay and deductions for the pay and deductions. like the flow of employee evaluation and assignment roles.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
10
Performance tracking
10

Comments

  • Alexis Correa | TrustRadius Reviewer
    Thank you for your 5-star review, Doug! We’re glad Paycom supports your payroll, reporting, onboarding and documentation needs through a single database that scales as your organization grows. It’s great to hear our automation and record retention features are saving time, reducing errors and supporting your employees throughout the entire employee lifecycle.

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