Beginning Stage
September 26, 2022

Beginning Stage

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for our HRIS & Payroll.

Some of the problems we have are timeclock issues and punches not being recorded. We need training on modules that we are not using.
  • Processing Payroll is easy
  • Self Portal is nice and easy to function
  • Almost every report I need has to be custom built
  • Customer Service employees need more experience with the product. I have made many calls about a feature and they need to call someone else to answer my questions
  • I did a recording hand-on training with my account manager that was supposed to be recorded. The recording did not work and I have been waiting over 3 months for him to make a new one.
  • Employees are frustrated about timeclock issues
  • The timecard approval does not save all the time
  • The self service feature is easy for employees to use
  • Employees do not like the feature of having to download documents to their computers or phones and would prefer to review the information in the Paylocity system.
We have not had the opportunity to use the automatic features at this time due to a lack of training.
Because of my lack of training for this system and how my other staff has not been trained on the modules we have purchased. It is hard to make a true assessment at this time.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

The payroll processing is very easy, but I did not understand why deduction reports do not include YTD information so we either have to spend money to create a custom report or combine the two reports to get the data that I need. I have worked with multiple payroll providers where this was a standard report.

Also when our data was imported it was done in blocks not by pay period but when we needed additional information from our previous provider the 2019 data was uploaded per pay period and I was told they could not correct the 2020 data.

Paylocity Feature Ratings

Employee demographic data
7
Employment history
2
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
8
View job history
3
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated