Inexperienced assistant gives hot take on HRIS
November 02, 2022

Inexperienced assistant gives hot take on HRIS

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use to for create performance reviews, trainings, and surveys, as well as, evaluating employee details, monitoring and adjusting benefit enrollments, assisting in payroll operations, and onboarding new hires. Paylocity helps a lot with centralizing employee data so there is less of a need to reach out to third parties for trainings, surveys, and other employee details. My scope is pretty light with a wide reach of general HR metrics.

Pros

  • Centralizing all activities of HR
  • Has in depth training and knowledge base to assist with general implementation
  • Has a nice layout easier navigation once you get the hang of it

Cons

  • I'd like better reporting on my enhancement requests as it typically feels like its a set it and forget it situation until months later it may pop up again
  • Customer service is a hit or miss with having to look for high level, experienced Paylocity reps for more in depth answers. It was frustrating to have to be told no solution by one customer service person only to find a solution or look for someone who knew more about Paylocity.
  • Although there are some great connections between functions in Paylocity (HR & Payroll being the central focal point) I wish there were more. I can't see if a certain employees filled out a certain survey on HR & Payroll. I want to be able to remove or add a training from their profile too.
  • Onboarding packets seem to be the way to have automated triggers such as for learning and surveys. But not for everything: performance reviews particularly.
  • Surveys and performance reviews could have more customization so we can make it on brand and more engaging than the orange Paylocity color
  • more consistent centralized processes
  • more time expenditures due to errors
  • more personalized information from company
Paylocity has been helpful in running payrolls and automating some of the processes. I think there are situations where an error appears after some deeper investigation and has created some alternate paths that we need to take to avoid those problems in the future. I can only speak from a third point of view since that's not my realm, but from what I've seen, there needs to be more consistency
Surveys have been helpful to bring out personal information from employees point of view. It's given more in depth knowledge on what we should work on to actively retain and optimize processes. Community has not been utilized yet as we are still working on other projects but the idea of announcements going from community to the self portal is great!

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity has a really good foundation for a lot of general HR functions and I love to see it constantly growing and making more strides in its software. In my experience, there have been a lot of hiccups with some of its functionality, weird data glitches that mess up the profiles, disappearing data that reappears without answers, having to find annoying work arounds that may get better with time. It's well suited and exceeds in simple tasks. Once it gets complicated tasks, it can freaks out or doesn't have the functionality.

Paylocity Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
3
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Review status tracking
7
Review reminders
8
Multiple review frequency
6
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
6
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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