Honest Review of Service
November 02, 2022
Honest Review of Service
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use Paylocity for Payroll and HR.
- Easy of running payroll
- The onboarding of new employees is very detailed and easy to complete
- The app is very useful to employees who need information for loan, college, etc.
- The account rep is never available and is not helpful to allow for improvement
- There is no follow-up after you are a customer, use of new products, or use of additional benefits Paylocity offers
- The i9 setup was not clear and I am not sure I completely understand it now
- Reduced Costs
- Consistent Processes
- Ease of use
The import from Time & Labor to HR & Payroll is great! This saves a lot of time during payroll. Also, the ability of employees updating their own personal information has helped keep all dates updated and save time for the HR/Admin staff. The ability to host all documents during onboarding has helped get a good start on employee files.
We have not seen any.
The main reason for us to pick Paylocity was technology and cost.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
No
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes