Paylocity Review
February 08, 2023

Paylocity Review

Stevi Warner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use most functions of the Paylocity system besides the ATS portion. This includes online onboarding (implemented in 2022), payroll, Bswift benefits, timecard management, performance management, and COVID vaccination tracking. It would be incredibly hard to run our organization without an HRIS to help manage our employee data.

Pros

  • Cost effectiveness
  • Preferred names
  • Ease of navigation

Cons

  • Reporting
  • Customer Service
  • ACA Management
  • Benefit Management
  • Performance Management
  • More consistent processes
  • More access to information for HR and employees
Paylocity's automated processes are standard for HRIS systems and do not include any bells or whistles that further enhance our ability to focus on business objectives, in my opinion.
In my opinion, Paylocity's engagement tools are subpar. We use Gallup for our employee experience surveys, SurveyMonkey for other surveys, and have not had success trying to get employees to participate in the community forum. It feels very robotic and artificial.
In my opinion, ADP has significantly better reporting, easier to navigate, more visually appealing. Paycom is similar to Paylocity. I believe iCIMS has a much better ATS system than Paylocity but less visually appealing forms for employees to complete.

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

Paylocity is cost effective and accomplishes most of our needs in an HRIS system. We have not had a good experience with Paylocity customer service, from Account Managers or Benefit Support Account Managers, which can make it difficult to correct issues, implement changes, and manage open enrollment in a timely manner. In my opinion ,the reporting functionality is also lackluster and not as user-friendly. Again, Paylocity meets our basic needs, but I would not say anything beyond that.

Paylocity Feature Ratings

3.8
Employee demographic data
4
Employment history
6
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
1
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
Not Rated
4.2
Pay calculation
5
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
1
Direct deposit files
5
Salary revision and increment management
5
Reimbursement management
5
1.0
Approval workflow
1
Balance details
1
Annual carry-forward and encashment
1
2.0
View and generate pay and benefit information
3
Update personal information
2
View job history
2
View company policy documentation
2
Employee recognition
1
Not Rated
Tracking of all physical assets
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
5.0
New hire portal
5
Manager tracking tools
5
6.0
Corporate goal setting
Not Rated
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
6.0
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
6
Notifications and Alerts
Not Rated

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