Paylocity is overall a good and ever expanding product!
Updated November 11, 2025

Paylocity is overall a good and ever expanding product!

James Hilderbrand | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for HR management of employee's, time and labor tracking, and recruiting and onboarding. using these tools has streamlined our hiring and onboarding process. To get more new hires into payroll faster and without needing to file and fill out lots of physical paper. Also it has streamlined our payroll process to make submitting payroll for up to 1200 employees weekly extremely quick and easy.

Pros

  • Customer Service
  • Reporting information library
  • Ease of use
  • Integration with other platforms

Cons

  • creating your own reports can be complex
  • lots of different features can make updating employee access tedious
  • every once in while glitches have occurred causing issues in Time and labor
  • Have had issues getting holiday pay set the correct way we need
  • Have had business tax filing issue in the past I had to dig and discover for Paylocity
  • Reduced time expenditures
  • reduced errors
  • more information gathering
  • create more consistent processes
Has given management more time to focus on other business objectives. They have made it easier to get larger applicant pools to reach out to and made the hiring process's faster.
We have not used much of the engagement tools. We have a very large employee pool this makes it difficult for us to create community's within our company.
We only used Paycom for a year and was not satisfied with there level of customer service. They were also unable to provide reporting to us that was need on a day to day basis. Overall the service was disliked company wide.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity is a great platform to use for payroll where you have large employee number's. Also if you are a business that is constantly hiring a lot of employee's the recruiting and onboarding system works great. Also Paylocity works great to integrate with many other tech platforms you are using. It may not be as appropriate if you have a smaller employee base and are not using a lot of different business service platforms.

Paylocity Feature Ratings

8.2
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organization and location management
8
7.8
Pay calculation
8
Off-cycle/On-Demand payment
8
Direct deposit files
8
Salary revision and increment management
7
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.5
View and generate pay and benefit information
7
Update personal information
8
View job history
8
View company policy documentation
7
Asset Management ()
Not Rated
7.0
Report builder
6
Pre-built reports
9
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Performance and Goals ()
Not Rated
7.8
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
9

Comments

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