Paperless is the new approach for payroll and Human Resources.
Updated November 10, 2025

Paperless is the new approach for payroll and Human Resources.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used for Human Resources onboarding, benefits administration as well as payroll. We utilize the performance review features, learning is tracked as well as assignment of courses, time & labor, benefits, as well as HR & Payroll. As a rapidly growing company, this software has helped with growth while easily maintaining personnel files. The Recruiting and Onboarding tool is a fantastic time saver.

Pros

  • Payroll processing procedure and necessary corrections are easy to follow and happen in a timely manner.
  • Organizes Personnel records while allowing managers the ability to add journals to files.
  • Recruiting and onboarding saves time while tracking the processes of each candidate.
  • Maintain Benefits records, allowing demographics updates along with enrollments and terminations.
  • Supplies reporting to balance monthly benefits invoicing.
  • Includes a report writer that is easy to use.

Cons

  • One onboarding step pertaining to W-4, tax withholding forms requires a review of the form with the SUBMIT/FINISH option above the form that is being viewed, causing the NEXT STEP option to be selected without SUBMIT or FINISH, causing an incomplete onboarding process. If the SUBMIT/FINISH option was at the end, or a warning given before allowing NEXT STEP to be selected, it would be very helpful.
  • During training, having the company being trained to review Knowledge base or training allows very basic information to be retained. It is only helpful if you require the information at that time, otherwise, you will end up back "retraining" yourself when it is time. I believe a bit more of actual training, instead of "please watch these lessons" would be easier to retain the information.
  • Reduced time processing time cards in a Customer Set instead of individual companies.
  • Stronger processes to complete payroll.
  • Quick reporting with a large selection of reports.
  • Report writer option allowing HR information to be combined with Payroll and Time Card data
Paylocity has helped to automate our hiring process as well as onboarding. The system has streamlined the process and created an easy tracking of all candidates and hires.
The community section helps to communicate with all employees or select employees as necessary. The staff has appreciated being able to be immediately updated on the various notices, surveys, and posts that we have shared.
Some features take a little bit of time to understand, once they make sense, it is very user friendly.
The sales staff was very informative, listened to our needs, and presented us with this information without being pushy. Other companies seemed to be more interested in selling while losing track of our requirements. Our sales person was extremely informative and brought very knowledgeable people into the calls while addressing every request that we made.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Asure Time & Attendance, Paychex Accounting Online
The staff is very helpful and usually very quick to get back to you with answers that they need assistance with. Paylocity has moved our company from a very manual payroll & HR software to a much more automated process. The payroll section of Paylocity is a quick process.

Paylocity Feature Ratings

9.3
Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.6
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
9.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
Not Rated
9.7
View and generate pay and benefit information
9
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
9.0
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
10.0
Create succession plans/pools
Not Rated
Candidate ranking
10
Candidate search
10
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
9.0
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Using Paylocity

7 - HR Director is in charge of benefits, payroll, reviews, recruiting, onboarding, learning and reporting. Director of Operations, reviews time cards, performance reviews, journals and learning. CFO utilizes the reporting Controller utilizes the reporting and is backup to payroll processing Operations managers (3) assist with time card data as well as use journals for their staff
  • Recruiting
  • Payroll
  • Onboarding
  • Reporting
  • Benefits
  • Tracking COVID vaccinations
  • Setting up Committees within the company
  • More employee participation of events
Paylocity has saved a lot of time. Once we made it through implementation, the procedures are much quicker.

Evaluating Paylocity and Competitors

Yes - We were using PayData (now known as Asure). It was a very manual system that worked well when the company was under 50 employees.
  • Cloud Solutions
  • Ease of Use
  • Other
The pricing was ultimately comparable to what we were paying with a much more manual system.
I wouldn't change my selection process.

Paylocity Implementation

I feel that examples of running a payroll with a team that would walk you through issues as well as smooth processing would have made a huge difference. One trainer was trained with minimal hands on usage and wasn't always able to answer specific questions. It would have been nice to have some rare instances, like garnishment set up examples during implementation. We switched from a very manual payroll system to Paylocity with HR and although it was helpful, it was overwhelming at times.
  • Implemented in-house
  • It was not hands on which made it difficult to learn
  • Left to my own devices when it came to the first live payroll, but worked without issue.
  • The implementation team was not fully aware of answers but would get back to me with answers as soon as possible.

Paylocity Training

  • Online Training
  • No Training
The trainer we had was trained by "book training" but seemed to have very little experience with payroll processing on the platform. Actual Paylocity experience would have been extremely beneficial. The training felt a bit more like "learn it yourself and ask questions," which can be overwhelming during an integration.
Moderately easy until specific issues surfaced. Each customer has their own needs and not having sample type training left us with questions in between scheduled follow-up time. Had there been a training that put a couple of payroll situations into "example" testing it might have been less stressful to run our first few payrolls on our own.

Configuring Paylocity

Paylocity is set up for very helpful use for our company. We have a count of under 200 people and this system works well for our use.
Outline what would make your life easier when starting implementation. If we had done this I would have had a checklist that might have made some minor issues, nonexistent. The issues that we had were not anything major, just time consuming.
Some - we have done small customizations to the interface - It is an easy process, once you know what you are looking for and find it.
No - we have not done any custom code
Nothing that I can think of at this time.

Paylocity Support

The support staff that I have worked with have been very knowledgeable and responsive. I have only had one issue with an answer that wasn't clearly written, which caused a correction for additional payroll processing.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
None
We have premium support with the services that we pay for.
Assistance with open enrollment is top notch! The benefit team has always been helpful. The process is only once a year which leaves me with questions of the set up process, or perhaps just uncertainty, but the benefit team has always been top notch.

Using Paylocity

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Payroll
  • Recruiting
  • Onboarding
  • Benefits
  • Changing employees from Full-time status to part-time and ensuring the correct set up for benefit eligibility.
Yes - It works well for time card use but some other items require logging online for information with more private information.

Paylocity Reliability

I have not had to make many changes or have too much flexibility at this time.
The only issues have been with time card availability, everything else is very much minor issues.

Integrating Paylocity

The EDI file feeds make life easier
  • none
  • not at the present time
  • File import/export
Make life easier by setting everything needed up for EDI processing, if available.

Relationship with Paylocity

Our sales contact was willing to go above and beyond to assist us, every step of the way. Ricky Graff was easy to reach and available for questions. He would go above and beyond to assist with any questions regarding the availablity of program access as well as other add-on products.
The salesperson kept involved long after the sale. He was always willing to work with us as issues arose. It's too bad that he is no longer working at Paylocity. Ricky is missed. The other sales staff have also been helpful, but I had built a rapport with Ricky that I haven't been able to match since.
The HR & Payroll & benefit services are an enormous time saver as well as great way to store data needed for various reports throughout the year. The other options that are available could be beneficial if we ever choose to utilize them. We like that we do not have options forced upon us, we can choose as we need.
We were offered a nice discount because we were referred to Paylocity by our benefit agency. Paylocity seems to have competitive pricing and this discount helps.
The pricing is reasonable considering the time that is has saved us from our prior manual record keeping system.
Prepare to add as many features as you can afford. The ROI with time freed up, as well as the reporting options, is well worth it.

Upgrading Paylocity

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