Love this platform
Updated November 15, 2024

Love this platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use the Paylocity platforms everyday, from On-boarding/Recruiting to HR&Payroll, time & labor, reporting and benefits. The ease between platforms helps me to streamline processes and make communicating to employees simpler. The company is always finding new ways to help my company and is developing new tools and features that my work more enjoyable.

Pros

  • Innovate
  • Communicate on products and features
  • Listen to customers needs
  • Responsive

Cons

  • HR events that can be mobile app friendly
  • Workflows that can be tested
  • When uploading a multiple page PDF in Fillable Forms, it appears wanky
  • Create a error flag in payroll batch when salaried exempt employee is paid over 40 hours
  • Reduced Errors and increased time efficiencies
  • Ease of Integration with other Vendors
  • Transparency
We have been able to set up standard schedules for better transparency across our organization and in one time and labor database. We used to calculate time card punches, and then load data into payroll. Now, we process payroll using a few steps from time & labor and port over to the payroll batch. Love the warnings we receive within the payroll process as a double check reminder. We can communicate to multiple employee with ease and can be accessed via the mobile app. We can schedule training and track it or send reminders notifications.
We can engage employees with Community and celebrate birthdays and anniversaries. We have a Friday Funnies post. We just started with the premium video and have been able posted our company culture on our website to get candidates excited to join our company. We have also built a post hire survey to engage new hires on how their journey went as part of the on-boarding process.
Paylocity is more innovative and LISTENS, and has been proactive in following up with issues we may have run into. They don't advise but will say this is how I have typically seen this set up.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity works with our company to listen and understand our needs and they placed us on an early adopters test user platform for a workflow approval process in recruiting. They are a innovative responsive company, always upgrading and adapting new features and tools to make my work efficient.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Support for external payroll vendors
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
9
Balance details
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
9
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

500 - Executive, Directors, Managers/Decision Makers, Individual contributors,
2 - We have one main HRIS/Benefit Administrator who mainly fills the role, however we have additional HR team members who help as well.
  • Payroll
  • HR
  • Recruiting
  • Performance
  • Compensation
  • Everything
  • We were able to set up a 9-box in Performance that once the 3 sections were completed would port over into Compensation for our merit increases
  • Data Insights is very helpful in providing graphs to review data, quickly and easily
  • Mass upload changes in Web Link

Paylocity Support

Paylocity's support team makes it easy for me to help get quick answers to me questions. Helping me understand how to walk through a process in the system and provide helpful guides.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Sorry, I'm not sure that we purchased premium support.
Yes - Yes, it was!
When we launched Performance and Compensation, my account manager was very helpful updating on the back end an urgent need to make corrections to user access. So, that team members wouldn't see the 9-box rating for our merit increases. This is something done outside of the review process. Such a life saver during this process.

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