Don't miss out
Updated November 07, 2025

Don't miss out

Melissa Jefferson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is our new HRIS and is used for everything employee related.

Pros

  • Recruiting documentation
  • onboarding doc/background checks etc.
  • training opportunities!

Cons

  • Learning - more options
  • Learning - More paylocity offered courses
  • Learning - Ease for end user to access newest courses
  • Ability to filter by newest course
  • Reduced Errors
  • Muliple scenarios that save the team time
  • Ease with Learning Creation and Tracking
  • Negative - it's not easy to see Learning Completion on an individual level. Ex: We must open each course to track who completed/who did not vs searching my employee record (if there is a way to search by employee name, please share this) :)
I'm not on the Recruiting/Onboarding part of HR, but I know from past team meetings, that Paylocity's processes and record keeping has improved this team's day to day so they can spend more time on those higher value objectives and goals to better our company and accomplish top-tier plans. We love it!
More engagement leads to better employee satisfaction scores...we sent a survey out earlier this year and will do it again next year too. We've been able to take action on those requests our employees have made and will continue to do so. We've been able to report on progress at recent quarterly meetings which shows that we're listening and taking action.
Because it's easy for new hires to use and for admin to learn and use in the background.
Paylocity is far superior in its user ease and friendliness/HR use/data tracking.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I am in the learning and development team and upload or create content for our employees in Paylocity Learning. We have role-specific and departmental specific courses and groupings of courses/curriculum that we assign to New Hires and tenured employees. Paylocity Learning offers many options for my team to create content..however, once created, it can be difficult to view the most recently added courses. Unless we know what we're searching for, it's a matter of scrolling through lists and lists of training options.

Paylocity Feature Ratings

9.3
Employee demographic data
9
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.3
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
9.2
Performance plans
10
Performance improvement plans
10
Review status tracking
8
Review reminders
8
Multiple review frequency
10
9.5
Create succession plans/pools
10
Candidate ranking
9
Candidate search
9
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

500 - Operations, HR, Finance - everyone at my company uses Paylocity. It's seamless and intiutive.

Evaluating Paylocity and Competitors

Yes - We replaced UKG with Paylocity just a few short years ago and it has been a tremendous help to our organization. We weren't getting all that we needed from UKG, there were limitations that caused duplicate work and workarounds.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
All of the above were factors that went into us choosing Paylocity. We had a new team member who used it in the past and had a great experience with the onboarding section, employee profiles, training and development and more.
We wouldn't change anything about our selection of Paylocity for our company's HRIS. It was an amazing experience and we, a few years into our partnership with Paylocity, continue to use and enjoy this system. Paylocity continues to release updates that improve day to day and admin usage.

Paylocity Implementation

No, sorry
  • Don't know
Yes - We began with a pilot phase then moved into full implementation phase after 3 months.
Not sure - Not sure
  • Not sure

Paylocity Support

Usually the wait time is low, many times same day response. Recently I asked a complicated question on training and got a quick, but incorrect answer.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Support cares about my success
Escalation required
I don't know if we purchased premium
Yes - Pretty well resolved within 24-48 hrs
Can't think of one off hand.

Using Paylocity

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Onboarding for Admins
  • Training - Paylocity Learning
  • Employee Dashboard (self service portal)
Yes - The mobile interface of Paylocity works beautifully for our remote, travelling, tablet-only using employees. It has all the functionality of the web-version of paylocity.

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