Pretty good system
Updated June 19, 2025

Pretty good system

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

timekeeping, payroll, performance, recognition, information sharing. I want to add onboarding, but the cost is a deterrent for my CFO. I like having one system to do everything. Automations would be nice. I need to learn to better use reporting, goal setting and want to train managers how to better leverage the data.

Pros

  • introduce new features
  • solutions to HR pitfalls
  • UI

Cons

  • pricing
  • integrations
  • training
  • + recognition opportunities
  • + visibility
  • -lack full use of system capabilities
Honestly, this is a difficult question to answer because I know Paylocity is powerful if used correctly. we don't use it optimally.
we use recognition most and it keeps that top of mind.
inconsistencies in the way info is stored, causes issues when running reports etc.
  • by Paychex and by Paychex
better but still has room for better training for users outside of HR

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

well suited for small-mid sized companies that have at least a p/t or f/t hr person. less appropriate for small orgs with simple payroll and benefits

Paylocity Feature Ratings

5.6
Employee demographic data
6
Employment history
6
Organizational charting
4
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
6.2
Pay calculation
7
Support for external payroll vendors
5
Off-cycle/On-Demand payment
7
Benefit plan administration
5
Direct deposit files
7
Salary revision and increment management
6
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
6.4
View and generate pay and benefit information
7
Update personal information
7
View job history
6
View company policy documentation
6
Employee recognition
6
5.0
Tracking of all physical assets
5
5.7
Report builder
5
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
5.3
Performance plans
6
Performance improvement plans
5
Review status tracking
5
Review reminders
5
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
Onboarding ()
Not Rated
5.8
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
5
Recruiting / ATS ()
Not Rated

Using Paylocity

64 - All staff, we use for timekeeping. 2 HR staff use it most, though.
2 - hr skills
pr skills
tech skills
  • timekeeping
  • payroll
  • benefits administration
  • track staff allergies, favorites, t-shirt size
  • onboarding
I don't want to go thru the pain of a switch but I think we need a better solution OR better account management-proactive vs. reactive. Too much turnover in the group that supports our account.

Evaluating Paylocity and Competitors

  • Ease of Use
I would conduct more in depth interviews of users with similar company size, budget and HRIS needs/wants.

Paylocity Implementation

It was long ago so I dont remember the details but if it was TERRIBLE, or WONDERFUL--I'd likely remember.
  • Implemented in-house
Yes
  • set-up inconsistencies

Paylocity Support

responsive but not always accurate
ProsCons
Quick Initial Response
Less knowledgeable
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
no, budget constraints
n/a

Using Paylocity

ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Inconsistent
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • adding ee's
  • accessing data
  • workflows
  • performance management module isnt intuitive
Yes - i dont use it much

Comments

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