Paylocity is a gem!
January 03, 2025
Paylocity is a gem!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We have made Paylocity our main employee hub. We utilize the platform for everything from our employee management system to payroll to employee recognition and training. It has helped us centralize our services to make HR functions much more efficient and the user/employee experience much more centralized and accessible.
Pros
- The knowledge base that Paylocity has is an incredible training and problem-solving tool. Anytime I have had an issue or not understood how to do something, I can usually use PEAK and find the answer in less than 10 minutes.
- Paylocity's service team is great! They are quick to respond and easily accessible for issues that need to be escalated.
- The recruiting and onboarding processes work so well together. From beginning to end, Paylocity makes the hiring process and onboarding process seamless for the employer and new employees.
Cons
- There is room for improvement within the scheduling and time and labor functions. It seems that this system is designed more towards traditional work environments but is less aligned to industrial types of companies.
- The communication for HSA and FSA is sometimes confusing and delayed. The service team is great at responding but I have found this division so take a bit longer and often not answer the question asked.
- Reduced errors with pto and other leave accrural.
- Reduced errors in FMLA tracking.
- Enhanced communication between management and employees.
- Reduced need to additional position/labor costs to manage HR related tasks.
Paylocity's payroll system has worked great for our team. It's integration with time and labor usually works well but there is still some things that we have to manually adjust each payroll regarding use of leave, auto pay for some employees and the separation between exempt and non-exempt employees. The scheduling basic package works well but we are exploring the plus option to better suit our needs for 24/7, 365 day scheduling.
The survey tool has allowed us to receive real time feedback and annual feedback from our employees. This has been a great tool for leadership to use to make future planning decisions.
Paylocity has been easier to set up and utilize than other platforms we have used. It is so easy to have everything located in one place. This makes tracking and assigning information easier. It also allows our employees to be able to access information through one portal and not 5.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes

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