Satisfaction with Paylocity!
February 08, 2025

Satisfaction with Paylocity!

Monica Goode | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is our record of source for all HR related events, activities, and documents. Our leaders use it for performance management, recognition, and disciplinary/development tracking. Our employees use it for community, time and attendance, and communication. Our HR team uses it for PM, goal-setting, learning and development, time and attendance, benefits/open enrollment, and communication. This platform is incredible!

Pros

  • The implementation team is organized, efficient, and communicative.
  • The platform is easy to navigate for all users.
  • The continual on-going support, guidance, and trouble-shooting has made it easy to do business.

Cons

  • Ensuring communication is shared when working with multiple team members--open enrollment had 1-2 bad hand-offs.
  • We have given recommendations on a couple of additions that could enhance the tool.
  • We have recently noticed a couple of items did not come through with the integration.
  • Immediate access to salary recommendations/market data
  • built in reporting on attrition and other metrics
  • reduced errors with time and attendance for hourly employees
Since we are in our infancy with our Paylocity integration, we have not seen a time-savings yet. Time tracking, for example, takes so much time for HR to follow up with supervisors to ensure they are approving time cards and making any revisions. it is a track down every Monday and truly delays the process. Scheduling works fine--no issues there. As our proficiency increases and best practices are shared, we will see a direct correlation with efficiency.
This was an extremely underused feature but a drawing factor for me to select Paylocity. It is great to be able to log in and see the community for birthdays and anniversaries. It is also beneficial to make announcements; however, we have minimal utilization of peer recognition. We need to develop a plan to explain and encourage use of this feature. We did us survey for our employee voice but sadly, have not prioritized the tool to create action plans. This is a focus for 2025. I do not know what premium video is.
Paylocity offered great interfaces; ease of implementation; cost effective options; immediate partnership; and 360 integration for tools like 401k. It was a clear choice for HR, and it was strongly supported by our executive team. We receive positive feedback from our hourly employees. Some of the functionality in the app still needs to be updated. For example: time off requests come through as an email. Our managers used to be able to simply click on the email to approve. Now, we have to log into Paylocity to find time off area. It will come in time due to practice but it is cumbersome now.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

When we initially conducted an RFP in changing payroll providers, Paylocity quickly rose to the top of our list. The offerings, service, and costs were the main drivers. We were nervous, as anyone would, with changing a payroll provider. The implementation could not have been any better. The alignment between the groups was strong, and continuous communication was seamless.

Paylocity Feature Ratings

9.6
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
8.7
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
9
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Multiple review frequency
9
8.3
Create succession plans/pools
9
Candidate ranking
8
Candidate search
8
Candidate development
8
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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