Fairly Satisfied - Better integration timeline and it would be phenomenal.
May 02, 2025

Fairly Satisfied - Better integration timeline and it would be phenomenal.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is our Payroll Provider. Our current issue is that payroll reporting is a bit confusing to run and manipulate. After onboarding, there is almost no communication with the company. It is normal to have to reach out when there are issues, but we were told we would be walked through everything at a high level. The onboarding felt extremely rushed, and all of the different aspects of Paylocity were stacked on top of each other. Heaven forbid we have other business responsibilities to tend to, so we didn't get to build out the sections we are paying for fully, and now get to muddle through the buildout with the "help" section instead of people who have done it before. The overall system is good and pretty simple to use, once you've done it a handful of times.

Pros

  • Great Employee App that is easy to use and employees enjoy.
  • Easy to read interface.
  • Pretty good reporting (if you can figure it out).

Cons

  • Space out trainings during onboarding to help with buildout time.
  • Less focus on the "community" aspect of the software for companies that don't need it.
  • Improve the ease of Paytype setup and ORG settings.
  • Time for implementation is based on how fast you can move, but it felt forced.
  • So far, it has been a net neutral change from NetSuite (where our accounting is). The data transfer isn't perfect.
  • Payroll is faster and easier to run. Saving us time in the long run.
Paylocity’s automation has significantly improved the speed and efficiency of our payroll processing, allowing HR to focus more on strategic initiatives and financial responsibilities since we have a combined department. However, some challenges with accounting accuracy and organizational setup, particularly for managing 1099 contractors, require additional adjustments.
There hasn't been a significant impact due to our company already having a "community" type system in place. The videos would be a nice selling point, but again, the onboarding process felt rushed and we have yet to set those things up. Once set up, I'm sure it will have a much greater impact!
Paylocity offers a complete HR and payroll platform with strong automation, time tracking, employee engagement tools, and compliance support. It’s ideal for companies needing a people-focused system. NetSuite Payroll, by contrast, is a basic payroll add-on built for companies already using NetSuite ERP, offering deep financial integration but limited HR features. If your priority is efficient payroll tied directly to accounting, NetSuite fits. For broader HR needs and a better employee experience, Paylocity is stronger.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Paylocity is best suited for mid- to large-sized companies. To handle the learning curve of each section, multiple employees are almost necessary to help with payroll and HR responsibilities. The Staff is usually invaluable when you reach out, but they seem to encourage you to use other resources before contacting them.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
7
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
7
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
5
Report builder
5
Pre-built reports
6
Ability to combine HR data with external data
6
Performance plans
6
Performance improvement plans
6
Review status tracking
5
Review reminders
4
Multiple review frequency
4
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
7
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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