Item: Paylocity
Rating: 8
Author: Verified User

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

We use Paylocity to process all our payroll cycles. This includes funding, transferring state, federal taxes, unemployment compliance, W2 processing. We also have GL reports that are manually keyed into QuickBooks Online. It would be great to have this automated to avoid manual enter and risk of errors. We do have equity partners who require a K1 Form and payroll cycles are different from employee payroll. Paylocity is able to do both.

We also use them for tracking signature for our employee handbook.

Pros and Cons

Pros

General Payroll Cycle Reporting
Setting up employee record
Off Cycle Processing

Cons

Time Keeping with schedules is difficult
Holiday set up for different schedules
PTO Rollover at year end

Return on Investment

We need a payroll system and Paylocity has filled that need
Learning the system has been a large time investment for two employees and hoping to see a positive ROI
Not a big training lift for new employees; adapt quickly to the timekeeping and PTO request process

Paylocity Automated Processes

We still need to audit our Holiday pay because it is not matching the schedules. Time tracking is reviewed and edits are required. We have made some strides this year with meeting with our client manager but have spent over 20 hours with him. We are hoping that in 2026 we see a reduction in time spent learning the system.

Paylocity Employee Engagement

We are a small firm, and we do not utilize these products.

Usability

I will be repeating myself, but I feel the HR/Payroll product is great. Running our payroll cycles and off cycle payrolls is a smooth process. We use the Pre Process Register, Process Register, Change Report and GL Report. We would like to see integration with QuickBooks Online to automatically update the GL codes.
The Time & Labor module is extensive and mapping the different payroll schedules, PTO/Vacation schedules, Holiday schedules, PTO/Vacation Rollover has been a challenge. Again, non-time keeping employees work great.
We have had extensive training but then always finding we were not trained to click this "one button" and then need to meet with Paylocity again.

Alternatives Considered

I have not used another product.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Other Software Used

QuickBooks Online, LEAP Legal Software, Expensify

Likelihood to Recommend

We have several meetings with our client manager and he is very helpful. We still have a challenge with writing procedures and having the ability to set up a new hire with their schedules, PTO, Holiday. There always seems to be a button we did not click on that will create errors.
Most of our frustration has been around the time keeping processes.
All salaried employees are processed accurately. Changing an employee to a K1 Partner has been a challenge also and it took two years for us to meet with the GL team and they fixed the issue now.

Paylocity Feature Ratings

Comments

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Paylocity Review