Preferred Platform
February 05, 2026

Preferred Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We process payroll for outside clients. Paylocity makes the process easy, efficient, and effective. A number of our clients are multi-state employers and Paylocity managing payroll taxes is a huge part of the draw. Additionally, the support team is very quick and reliable.

Pros

  • Managing Multi-state Tax Filings and Remittance
  • Accommodates the unique needs of religious non-profits, including paying priests and religious order members, as well as various entities from parishes, to schools, cemeteries, and charitable organizations
  • Correcting issues within Paylocity is simple with automated check voids, and void/re-issues.
  • The override feature makes blocking deductions, are adjusting tax withholding a simple process.

Cons

  • Correcting timecards can create challenges for supervisors. There are numerous instances when you just clear the whole line and start over because error messages popup.
  • One of my clients uses cost centers with default rates that are supposed to pull in on transfer punches, but don't. I have connected with support on this a couple of times, and still have to manually correct these entries.
  • A more intuitive search function for the learning center would be very helpful. I frequently look for guides for employees on using their self-service portal, and struggle to find what I need.
  • The ease of use and intuitive workflow have improved our efficiency allowing us to take on additional clients. When our largest client migrated to Paylocity, our volume doubled, but within 3 months were proficient enough to take on additional locations.
  • We are looking to transition clients from other platforms that are less advanced, improving the experience for clients and their staff.
Despite some challenges with editing timecards, the time system is a huge time saver, and given the new rules regarding qualified overtime, automated time tracking is a key tool for compliance.
Of the 10 or 12 different payroll platforms that I have used, Paylocity is hands down, the most user friendly, and intuitive product.
Paylocity is hands down, the most user friendly, and intuitive product.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

The flexibility of Paylocity to adapt to requests like billing different bank accounts for sister entities (a parish and a school for example) but maintaining a single company id is a great feature. Additionally, a work around to create separate pay periods with a single check date for hourly and salaried staff, was a key factor for a particular client.

For us as processors, the intuitive work flows have greatly enhanced our efficiency and has made us fans!

Paylocity Feature Ratings

8.2
Employee demographic data
8
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.8
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
7.7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
7
8.0
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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